Supervisory IT Specialist (APPSW)

Department of Defense Cleveland, OH
* Duties

Help Duties Summary

Who may apply: Current Permanent DFAS Agency Employees Only

Position is located in Information & Technology Directorate, Payroll Services, R&A and Other PAy in DFAS - Bratenahl, OH.

The following link will help you determine if you meet the eligibility to apply for this position:

PLEASE NOTE: You will be considered only for those appointment eligibilities for which you select, attach supporting documentation and are found eligible.

Learn more about this agency


* Coordinates maintenance and support activities of major finance and/or accounting automated information systems with IT specialists, project managers, and functional users to ensure system adequacy and efficiency.

* Uses prior personal experience and knowledge and state-of-the-art information to perform studies to monitor and improve or enhance major automated information systems.

* Develops qualitative and quantitative measures of effectiveness in meeting project goals and provides input into development of project objectives and plans, statements of work, and technical proposals.

* Briefs management on strategies to be used to exploit and implement new developments and advanced techniques in the area of software development, design, and maintenance.

* Plans work and set priorities to be accomplished by subordinate employees, develops performance standards, evaluate employee performance.

* Resolves minor employee complaints, and advises subordinate employees on administrative and technical matters.

Travel Required

Occasional travel - You may be expected to travel for this position.

Supervisory status


Promotion Potential


* Job family (Series)

2210 Information Technology Management

* Requirements

Help Requirements Conditions of Employment

* Must be a U.S. Citizen or National

* Registered for Selective Service (males born after 12-31-1959)

* Suitable for Federal employment

* Time after Competitive Appointment: Candidates must have served 3 months after latest competitive appointment in the Federal service.

* This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination.

* Time in Grade Requirement - see the Qualifications field below for more details.


Basic Requirement: Applicants must have IT-related experience demonstrating the following competencies appropriate to, or above, the level of this position. For vacancies below the full-performance level of the position, the basic requirement will be evaluated on a developmental basis. Your resume and work experience should clearly support your ability to meet these competencies and will be evaluated as part of the entire application process.

* Attention to Detail- experience reviewing my own information technology-related work or data and have been asked by others to review their work or data to ensure accuracy, completeness, and consistency with standards.

* Customer Service - experience maintaining relationships with customers, assessing current information technology needs of customers, and developing or identifying information technology products and services that are tailored to meet customer needs.

* Oral Communication -briefing mid-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of technical information to a non-technical audience.

* Problem Solving - identifying alternatives to address complex information technology-related issues by gathering and applying information from a variety of sources that provide a number of potential solutions.

One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade (GS-12) within the federal service, which demonstrates the ability to perform the duties of the position, is required.

Specialized Experience is defined as: Demonstrated leadership on projects and teams supporting major information

technology (IT) systems; Demonstrated experience with many business processes surrounding the software development life cycle of IT systems (e.g. analysis, design, programming, testing, deployment, monitoring, and maintenance); demonstrated experience in managing structured project management activities.

Time-in-Grade: Current or former federal employees who have held a GS position in the preceding 52 weeks, must meet the time in grade requirement. Applicant must have served 52 weeks as a GS-12 or higher grade in Federal Service.


Education is not substitutable for specialized experience at this grade level.

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