Macy's Clearwater FL: Phone Interview Specialist - Temporary, 10AM- 6:30PM

Macy's, Inc. Clearwater, FL
MAC10353

Overview:

Macy's, Inc. is seeking qualified candidates for the Temporary Phone Interview Specialist I position.

Essential Functions:

* Conduct phone interviews utilizing computer based guides with a high degree of accuracy and integrity

* Maintain candidate focus to gather all information within the designated timeframe

* Evaluate candidate interview responses to make an appropriate hiring decision

* Update candidates' post interview status using the Taleo applicant tracking system

* Maintain stores' orientation schedules

* Adhere to all department and interview guidelines and procedures

* Perform other duties as assigned

Qualifications:

Education/Experience:

High school diploma or equivalent is required

Previous interviewing experience preferred but not required

High level of comfort and proficiency in using computers and technology is necessary specifically, data entry and typing

Results-oriented and attention to detail and accuracy

Excellent interpersonal skills, including building a trusting, friendly relationship quickly, communicating clearly and effectively over the phone, demonstrated team player, problem solver and decision maker

Communication Skills:

Excellent written and verbal communication skills. Ability to read, write, and interpret instructional documents such as reports and procedure manuals.

Mathematical Skills:

Must have above average mathematical skills, including the ability to compute rates, ratios, and percentages, and the ability to work with mathematical concepts such as probability and statistical inference.

Reasoning Ability:

Must be able to work independently with minimal supervision.

Physical Demands:

This position involves extended periods of sitting and the extensive use of computer and the office equipment. May involve stooping, kneeling, or crouching. Involves close vision, color vision, depth perception, and focus adjustment.

Other skills:

Sense of urgency and ability to prioritize a changing workload

Desire to share knowledge and solve problems

Ability to adhere to strict confidentiality and legal compliance standards

Work Hours:

Ability to work a flexible schedule based on department and store/company needs.

This job description is not all inclusive. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.