Administrative Assistant

Brief Description of Division and its products and services.

* Diversified Crop Insurance Services (DCIS) is a division of CGB Enterprises, Inc. DCIS provides Crop Insurance and Named Peril products to producers in 43 states through a network of direct and independent agents. We are experiencing growth and are looking for an individual who has a passion for agriculture and customer service to join our team.

Job Location - Clarksdale, MS

Basic Job Description

* Position is responsible for daily office activities and support to the Claims Processing and Underwriting departments. The position is tasked with providing "World Class Service" to our policyholders, agents, and staff.

Primary Job Duties

* Provide excellent customer service while answering all incoming calls

* Greet visitors and direct them to appropriate personnel

* Receive, date-stamp, sign for, and distribute incoming mail

* Prepare outgoing mail and shipments

* Keep track of and order office supplies

* Assist staff in gathering information, forms completion, photocopying, faxing, filing and scanning

* Ability to prioritize work and manage multiple projects at one time

* Read, analyze, interpret and follow rules and regulations

* Work with department supervisors to accomplish specific department tasks

Job Requirements

* Superior Customer Service skills

* Proven ability to work independently

* Analytical and problem solving skills

* Ability to multi-task and complete tasks in a timely manner

* Maintain steady workflow to meet scheduled deadlines

* Strong attention to detail and the ability to perform complex functions

* Proficiency in using standard desktop applications such as Microsoft Office

Degree Required?

* No degree is required; however, candidates with crop insurance experience or an agriculture background are strongly encouraged to apply. Candidates with experience in highly detailed, customer service-driven environments are also encouraged to apply.

Travel Required? Negligible (