Credit and Collections Analyst

Standard Textile Cincinnati, OH
Founded in 1940, we have become a leading global provider of textiles in the healthcare, hospitality, decorative products, and industrial laundry markets. We offer environmentally friendly products, friendly and diverse co-workers, and a strong commitment to ethical business conduct. Associates enjoy benefits including health, dental, vision, 401 (k), paid time off, and a comprehensive health and wellness program. Currently, we are seeking a Credit and Collections Analyst to be based at our corporate office in Cincinnati, OH.

The Credit and Collections Analyst will be responsible for collecting past due invoices and resolving issues for existing customers.

Responsibilities Include:

* Initiate collection of past due invoices on assigned accounts for STC Hospitality/Healthcare via telephone and/or email

* Handle incoming internal and external customer calls and emails

* Oversee assigned collection portfolio in fast-paced environment

* Handle and resolve deductions or non-payment of invoices with the customer service department and/or sales consultants

* Document contact activity and payment arrangements

* Obtain proof of deliveries for customers as necessary

* Provide invoice copies to customers via email, mail, or fax as required

* Maintain customer contact information - names, email addresses, and telephone numbers

Qualifications:

* High school diploma or equivalent

* Some college or accounting experience preferred

* Credit, collections, and Customer Service experience required

* Business to Business collection experience preferred

* Working knowledge of Microsoft Office (Word, Excel, PowerPoint, and Outlook)

* Excellent negotiation skills

* Experience with AS400 and Enterprise One preferred

Standard Textile supports a Drug-Free Workplace. Any offer of employment for this position will be contingent upon the candidate passing a post-offer, pre-employment drug & nicotine screen and satisfactory background investigation. In order to pass the nicotine screen, you must be completely free of the use of any nicotine-containing products.

AA/EOE/DFW

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