Associate Account Manager

The Hillman Group, Inc. Cincinnati, OH

Coordinates a variety of sales projects and supports Walmart team efforts to achieve sales and profit goals. Maintains positive relationships with Walmart store(s) and Field Service team.




Key Result Areas (KRAs):

Field Service Support

* Communicates directly with Hillman Fields Managers and Representatives.

* Primary point of contact/communication for Walmart in-store service and execution

* Maintains customer plan-o-grams and ensure store accuracy on product refreshes.

* Works directly with Field Service team to drive POS and in-store opportunities

Customer Relations Support

* Works with Walmart store operations team to support program changes

* Primary point of contact for Walmart Customer Support and Field Service

* Seeks, identifies, and communicates in-store sales opportunities with Walmart

Walmart Team Leader Support

* Provide sales assistance to Walmart team lead

* Manages and extracts critical KPI's from Retail Link

* Supports Walmart Team Lead on quarterly business reviews and product line reviews

Report Production

* Prepares reports by collecting and summarizing information from various sources and distributing to the proper groups

* Maintains and distributes weekly POS sales data

Support Development

* Learns and maintains up to date knowledge of company products and programs.

* Develops and maintains internal customer database and works with Data Management Group.

* Assists with yearly budgetary and forecast model.

* Coordinates and communicates with various departments within the organization.


* 4 year Bachelor's degree

* Minimum of three years related experience selling and supporting "big box" accounts.

* Knowledge of hardware items.

* Comprehensive knowledge of Word, Excel, and Power Point.

* Strong presentation and sales negotiation skills.

* Excellent interpersonal and communication skills - able to establish and maintain effective worki

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