Access Representative - UC Medical Center - Admitting & Registration

UC Health Cincinnati, OH
Knowledge and Skills:

Education: High school diploma or GED.

Years of Experience: 1-3 years of experience in registration, billing, customer service, or managed care organization.

Required Skills and Knowledge: Analytical skills; able to problem solve. Computer Literacy – use of EPIC AND HTP. Ability to use Internet Access and utilize third party payor systems for eligibility and verification. Knowledge of health insurance coverage, requirements. Excellent communication, problem solving skills, and ability to deal with customers who are often adversarial. Ability to interact independently to resolve customer service issues.Typing speed of 25 wpm or equivalent data entry.

UNIVERSITY OF CINCINNATI MEDICAL CENTER, LLC