Revenue Cycle Specialist

Compass Health Center
 Chicago, IL

Compass Health Center is seeking a Revenue Cycle Specialist to join our rapidly growing team! The Revenue Cycle Specialist will provide support in all aspects of Revenue Cycle including; billing, collections and follow up, and denials management.

Compass Health Center is a recognized leader in crisis-level mental health, setting the standard for excellence in the PHP/IOP space. Our evidence-based approach (CBT, DBT, ACT) and collaborative, team-based environment make Compass the best place to start or build your career.

Our rapid growth continues to create new opportunities as we continue to push for better and differentiated care for our patients seeking treatment for anxiety, depression, trauma, substance use, and other co-occurring conditions.

Responsibilities Include:

  • Reviewing claim billing batches for accuracy and applying edits as necessary
  • Submission of prepared claims to clearinghouse, and review of rejections and error responses
  • Prepare patient statements
  • Review third party payer receivables to ensure claims have been received and are in process with the appropriate payer.
  • Compliant follow-up correspondence to third party payers and self-paying patients regarding outstanding accounts receivables.
  • Compile and distribute denials for resolution.
  • Assessment of claim denials to determine and execute the appropriate course of action for resolution.
  • Investigate denied claims to ensure timely follow-up and collection of third-party payer receivables.
  • Root cause analysis to reduce/prevent future non-payments.
  • Practice HIPAA privacy standards and ensure compliance with patient health information privacy practices
  • Provide individual contribution to the overall team effort of achieving the department accounts receivable goals
  • Identify opportunities for system and process improvement and submit to management
  • Demonstrate proficient use of systems and execution of processes in all areas of responsibilities
  • Assist Revenue Cycle Supervisor with special projects and other duties as assigned, as necessary


  • High School Diploma
  • 1 year related work experience
  • Knowledge of HIPAA standards
  • Excellent communication skills to include oral and written comprehension and expression
  • Basic knowledge of medical terminology and billing practices
  • Extensive experience and knowledge of PC applications, including Microsoft Office and Excel
  • Ability to work independently and to carry out assignments to completion
  • Ability to learn and adapt quickly and meet continuous timelines


  • Associates Degree
  • Detail-oriented, good organizational skills, and ability to be self-directed
  • Strong time management skills, managing multiple priorities and a heavy workload in a high-stress atmosphere
  • Flexibility to perform other tasks as needed in an active work environment with changing work needs
  • Excellent internal/external customer service skills