IT Product Owner- Content Marketing

Kimberly-Clark Corporation Chicago, IL
IT Product Owner- Content Marketing

Job Description

Locations: Chicago, IL, Dallas, TX, Roswell, GA, or Neenah WI

The Data Driven Content Marketing (DDCM) Product Owner is responsible for K-C's overall technology vision, strategy and roadmap in relation to Data Driven Content and Scaled Production model. The Product Owner will partner with regional and country marketing to implement the DDCM to enable the business and financial objectives both at the region and local market level. The role will provide ongoing technology thought leadership, insights and recommendations for emerging and innovative technologies and define the ongoing roadmap and plan for building, deploying and adopting both enterprise and tactical capabilities that are needed to drive immersive consumer experiences to drive the brand's desired consumer behavior.

The role has close partnership with Brand Leadership and CMO Capability Teams and serves as a fiduciary on behalf of the Brands, on the management of ongoing technology investment budget as well as exploration and evaluation of new technologies & partnerships needed to become category leaders. The role has a deep consumer-centric mind set and ability to apply understanding of the breadth of interactive & marketing technologies in service of that, as well as be well connected with ongoing digital innovation, tools, platforms and agencies.

Scope/Categories

Key Interfaces: Marketing VPs and Directors in the CMO organization, GSL Marketing Directors, RSLs will be the Product stakeholders and the role will work with a team of Delivery Engine Leadership, agency team and external media companies and software vendors.

Key Accountabilities

* Partner with product stakeholders to develop and maintain the strategic vision and priorities for the product (process and technology aspects)

* Define and own product ROI, including budget and/or P&L, to maximize the value of the product over its life cycle

* Act as an entrepreneur, performing market and competitive analysis to inform product innovation

* Partner with product stakeholders to manage feature and deployment roadmaps and measure and manage market adoption

* Manage vendors to influence software roadmaps and delivery of features based on agreed SLAs and pricing models

* Provision technology, including vendor research, request for proposals, and partnering with Procurement on vendor selection and contracts

* Build relationships with internal and external service providers and support teams to ensure operating efficiency and stability

* Perform customer follow-up and maintain healthy customer satisfaction scores

* Other: * Decompose the strategic vision into releases comprised of minimal viable products * Actively guide and inspire the team around the vision and the feature priorities * Manage stakeholder expectations and requests for product changes * Articulate the strategic vision into tactical user stories * Create, manage, and prioritize product backlog to streamline execution of product objectives * Ensure that volume of work flowing to team optimizes team performance * Actively participate in Agile ceremonies

Key Qualifications and Experiences

* Bachelor's degree, ideally in IT or a business discipline

* Domain knowledge around the products owned by the Product Owner

* Experience with capability/product development, including visioning, roadmapping, feature prioritization and go to market strategy

* Ability to maintain ROI / budget / P&L

* Ability to inspire a team to act as a small business jointly accountable for its product

* Outstanding organizational, communication, interpersonal, relationship-building skills conducive to collaboration at all levels

* Experience as a change agent at multiple levels of an organization

* Experience on an Agile team

* Certified Product Owner (preferred)

Core Competencies

* DIGITAL CORE - Digital Workplace (Basic)

* DIGITAL CORE - Enterprise Agile (Working)

* DIGITAL CORE - Product Owner (Working)

* DIGITAL CORE - Scrum Master (Basic)

* FUNCTIONAL - Continuous Improvement (Working)

* LEADERSHIP - Build Trust - Influencing Others (Working)

Domain Qualifications

* Must have deep knowledge of strong "consumer first" approach. Implement strategies and solutions that are focused on going to where consumers are and leverage / implement technology quickly and decisively to get the job done

* Must possess the skills/talent/expertise to steward the convergence of technology and marketing and serve as the Brand teams' fiduciary for Marketing Technology investments.

* Must excel at pro-actively identifying and implementing new tech platforms into the org (e.g. Sprinklr, BV, Flashtalking, etc.), can build a high level of credibility and demonstrate strong initiative to move the organization in a new direction to:

* Be the face of technology for Brands and Agencies and bridged any gaps between Marketing and IT

* Be a core member of the Leadership team for the Data Driven Content and Scaled Production Model, establishing and scaling the capability. This requires someone who can lead and hold their own with both the Marketing and Agency teams.

* Deep understanding of and experience with the marketing and advertising technology landscape

* Extensive experience working with brand strategists, creatives and agencies

* Extensive expertise in educating Brand Teams and Agencies on technologies and their creative/media/production application

* Excellent relationship management skills (collaboration, facilitation, communication) and the ability to engage business team members using business and industry terms

Kimberly-Clark and its well-known global brands are an indispensable part of life for people in more than 175 countries. Every day, 1.3 billion people - nearly a quarter of the world's population - trust K-C brands and the solutions they provide to enhance their health, hygiene, and well-being. With brands such as Kleenex, Scott, Huggies, Pull-Ups, Kotex, and Depend, Kimberly-Clark holds No.1 or No. 2 share positions in more than 80 countries. With more than 140 years of history of innovation, we believe in recruiting the best people and empowering them do their best work. If fresh thinking and a passion to win inspire you, come Unleash Your Power at Kimberly-Clark.

Kimberly-Clark is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

K-C requires that an employee have authorization to work in the country in which the role is based. In the event an applicant does not have current work authorization, K-C will determine, in its sole discretion, whether to sponsor an individual for work authorization. However, based on immigration requirements, not all roles are suitable for sponsorship.

This position is subject to drug and alcohol testing, including pre-employment testing.

Global VISA and Relocation Specifications:This role is available for local candidates already authorized to work in the role's country only. K-C will not provide relocation.

Primary LocationUSA-IL-Chicago

Additional LocationsUSA-GA-Atlanta-Roswell, USA-TX-Dallas

Worker TypeEmployee

Worker Sub-TypeRegular

Time TypeFull time