Part Time Community Outreach Associate- Avalon Park

Oak Street Health Chicago, IL
Oak Street Health is a network of value-based neighborhood primary care centers throughout the Midwest. Oak Street operates an innovative model that drives patient engagement, improves health outcomes, and manages medical costs for the older adult population. In this virtuous cycle: every dollar saved is another dollar we can reinvest to improve patient care. Our model supports our social mission of improving the health and happiness of our patients and the community.

Role Description

The Part Time Outreach Associate (OA) is responsible for adding new patients to an Oak Street Health center. Working on the center's 6-person outreach team, the OA meets with seniors, their adult children, and community influencers to educate prospective patients and to schedule their initial welcome visit with the neighborhood doctor. Specific responsibilities include:

* We have a three step process for attracting and acquiring new patients:

* We participate in activities and events in our local community. These include health fairs, presentations at senior buildings, activities at churches, food pantries, and practically any place where there are a group of older adults. We discuss our services, gather contact information, and follow up via phone to invite prospective patients into our community center.

* Activities in our community center include entertaining parties, bingos, trivia and karaoke. We also host regular educational events on specific health topics, benefit programs, ESL and creative writing classes. Finally, we meet with individuals one on one to address their specific concerns.

* We encourage eligible prospects to attend a welcome visit with our doctor and care team to experience the Oak Street Health care model.

* A large portion of our day is spent calling and following up with people we have met and who have not yet become patients.

* Conduct individual and small group presentations discussing the benefits of Oak Street health with the intention of scheduling initial physical exams

* Develop a network of referrals and service providers to continuously prospect new patients

* Outreach associates develop strong relationships with the people in their community.

* Availability to work some weekends is a must, as Outreach Associates generally work at least two Saturday or weekend events per month.

The OA reports to the Outreach Director for their center.

What we're looking for

This is a highly selective position. Ideal candidates will have:

* A track record of success in work, athletics, or academics

* A very strong desire to do meaningful work that dramatically improves the lives of older adults.

* Strong verbal and written communications skills. You must be passionately persuasive and relentlessly helpful.

* You must have a car that you can use every day to drive to events and activities in your community.

* US work authorization

Why Oak Street?

Oak Street Health offers our coworkers advantages that can't be found in other workplaces, including:

* Brand new, beautiful working environment

* Supportive and fun culture

* High levels of responsibility and rapid advancement

* Opportunity to be at the forefront of a revolution in healthcare

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply.