2nd Shift - Senior Server Technician

Transunion Chicago, IL
Global Operations Center – Server/Data Center Tech

(2nd Shift: Tue - Fri 2pm - 12am)

Dynamics of the Role

This position triages incidents for UNIX/Linux, Windows, VMWare, and Data Center. The position will support the Data Center environment including cabling, and equipment installations. The candidate will also perform incident management functions.

How You'll Contribute

* Perform initial troubleshooting techniques with UNIX/Linux, Windows and VMWare Operating Systems to provide optimum performance and system availability, in an attempt to resolve incidents; escalate issues using official escalation procedures when appropriate

* Own incidents and request while driving them through to resolution by acting Incident Manager of Bridge Calls and ensure internal management is notified using official communications procedures

* Cabling installation of network, server, and storage patching for new systems, and vendor installations

What You'll Bring

* 1 to 3 years' experience/knowledge as admin of Linux/Unix, Windows, Open Systems, and VMWare virtualized environments, switches, Networking Skills, SAN storage & RDBMS administration

* Basic Knowledge of SQL and Microsoft Clustering Technology, UCS hardware, SCCM, and SCOM

* Working knowledge of Command Line Interface and fundamentals of Linux scripting languages, and configuration management tools

* Experience with Incident and Change Management

* Able to work days/nights/weekends/holidays if needed or required

Who We Are

Information is a powerful thing. At TransUnion, we are dedicated to finding innovative ways information can be used to help people make better and smarter decisions. As a trusted provider of global information solutions, our mission is to help people around the world access the opportunities that lead to a higher quality of life, by helping organizations optimize their risk-based decisions and enabling consumers to understand and manage their personal information.

Because when people have access to more complete and multidimensional information, they can make more informed decisions and achieve great things.

Every day TransUnion offers our employees the tools and resources they need to find new ways information can be used for good. Whether it is helping businesses better manage risk, providing better insights so a consumer can qualify for his first mortgage or working with law enforcement to make neighborhoods safer, we are improving the quality of life for individuals, families, communities and local economies around the world.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.