Manager, Marketing and Communications
University of Chicago
 Chicago, IL

Please make sure to read the job posting in its entirety as it reflects both the University roles and responsibilities, followed by the specific description.

Department

86771 Globus

About the Unit

Globus (www.globus.org) delivers software-as-a-service (SaaS) and platform-as-a-service (PaaS) products that support data-intensive research at non-profit institutions and commercial enterprises around the world. Our services are used by over 100,000 researchers to manage data throughout the research lifecycle. We operate as a sustainable, non-profit organization within The University of Chicago.

Job Family

Communications

Responsible for planning, preparing, publishing, and disseminating University sponsored information both internally and externally. Prepares written, graphical, audio, and visual material to support the communications to press and government agencies.

Career Track and Job Level

Marketing

Plans, develops, designs, and implements the strategic and tactical marketing plans for a department, program, product or business. Coordinates and evaluates the production of marketing communication and research programs.

P3: Requires in-depth knowledge and experience. Uses best practices and knowledge of internal or external University issues to improve products or services. Solves complex problems; takes a new perspective using existing solutions. Works independently, receives minimal guidance. Acts as a resource for colleagues with less experience.

Role Impact

Individual Contributor

Responsibilities

The job independently plans, develops, designs, and implements the strategic and tactical marketing plans for a department, program, product or business. Coordinates and evaluates the production of marketing communication and research programs.

1) Develops one or more of the following marketing functions: marketing communications and advertising, web blogs or other digital marketing, and market research. Reviews and updates marketing infrastructure which may include one or more database systems, the intranet, and external web sites., 2) Develops marketing communications, advertising, or publicity strategy. Plans and coordinates the development and production of marketing campaigns, ensuring deadlines and budgets are met. Designs, writes, and edits high profile or high visibility marketing materials, which may include press releases, book jacket copy, blogs, or other Web material., 3) May participate in developing new products and services, and determining new markets. Acts as a resource for and trains lower level marketing staff. May attend trade shows as needed., 4) May assist managing relationships with external sales agencies., 5) Performs other related work as needed.

Job Summary

Globus at The University of Chicago seeks a Manager, Marketing and Communications to lead outreach and marketing activities. You will create demand for Globus products, and help grow our subscriber base by engaging a broad set of constituents that includes researchers, cyber-infrastructure providers, and software developers. You will be successful in this role if you enjoy working on all aspects of diverse outreach and communications projects, taking ideas from concept to completion. We are a small team where seniority takes a back seat to initiative, energy, and a willingness to learn. We get a kick out of crafting clever campaigns, and working with some of the smartest researchers around the world to take their work to the next level. We hope you know how communications resonate with end users, software engineers, CIOs, and everyone in between—but if you're not an expert yet, the team will support you on your journey. And, if you've worked in a research computing environment, facilitating dialogue between researchers and technologists, this will be the perfect opportunity to deepen your experience. As a member of our diverse, distributed team you will have the responsibilities listed below.

Unit-Specific Responsibilities

1) Oversee planning and execution of customer-focused campaigns to drive new user engagement and support retention of Globus subscribers.

2) Collaborate with key stakeholders to communicate with Globus users, subscribers, and prospects across multiple channels.

3) Maintain a dynamic online presence for Globus, incorporating modern web properties and extensive use of social media.

4) Plan and execute the Globus team's presence at industry events and academic forums, defining themes, capturing prospects, and engaging with prospects through follow-up campaigns.

5) Work with Globus partners on joint outreach and marketing activities.

6) Prepare and disseminate press releases, and cultivate relationships with media outlets and analysts to increase coverage of Globus activities.

7) Assist in creating strategies that engage new users and convert existing Globus users to paying subscribers.

Unit-Preferred Competencies

1) Exceptional writing skills.

2) Knowledge of marketing automation tools and processes.

3) Knowledge of social media platforms and processes.

4) Extreme attention to detail.

5) Exceptional organizational skills.

6) Manage long-running projects with minimal supervision.

7) Passionate about marketing automation and working with sales.

8) Plan and coordinate outreach and educational events.

9) Communicate and present ideas effectively.

10) Self-starter who works independently and proactively to resolve issues, taking ownership of projects and processes.

11) Work in a collaborative team environment.

12) Prioritize and manage workload to meet critical project milestones and deadlines.

Education, Experience, and Certifications

Minimum requirements include a college or university degree in related field.

Minimum requirements include knowledge and skills developed through 5-7 years of work experience in a related job discipline.

Preferred Qualifications

Education

1) Bachelor's degree in a science, engineering, or other technical field.

Experience

1) Minimum 3 years of software marketing and communications experience.

2) Experience with lead generation, campaign management, and event planning.

3) Experience with using social media channels (e.g., Twitter, LinkedIn, etc.) for lead generation and user management.

4) 4-5 years of marketing communications experience, preferably in infrastructure software products, e.g., high performance computing, cloud computing, storage, or networks.

5) Experience with all aspects of marketing communications activities, including developing user testimonials, case studies, press releases, and multi-channel marketing programs.

6) Experience with online presence optimization, including an understanding of website and other channel engagement metrics.

Required Documents

1) Resume

NOTE: When applying, all required documents MUST be uploaded under the Resume/CV section of the application.

FLSA Status

Exempt

Pay Frequency

Monthly

Pay Grade

Depends on Qualifications

Scheduled Weekly Hours

  • 5

Benefits Eligible

Yes

Drug Test Required

No

Health Screen Required

No

Motor Vehicle Record Inquiry Required

No

Posting Date

2020-02-12-08:00

Remove from Posting On or Before

2020-08-12-07:00

Posting Statement

The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.