Lending Services / Scanner

First Northern Credit Union Chicago, IL
If you are interested in working for a leader in the credit union industry, then we are looking for you! We are a dynamic company with growth opportunities. Our membership base consists of Commonwealth Edison, Exelon, Northwestern Memorial Hospital and Northwestern University employees and students, as well as a 12-county community charter including Evanston and Rockford.

Company: First Northern Credit Union

Job Location(s): Downtown Chicago (Loop), IL

Start Date: As soon as possible

Employment Term: Regular

Employment Type: Full Time

Hours per Week: 40

Work Hours (i.e. shift): Monday - Friday (daytime)

Salary/Benefit Notes: First Northern Credit Union offers a generous benefits package, including medical, dental and vision insurance; free life and disability plans; 401k with company match after 1 year of employment; annual performance, incentive plans and more. To learn more about First Northern Credit Union, visit us at www.fncu.org.

Required Education: H.S. Diploma or equivalent

Required Experience: Financial Institution experience at least 1 year. At least one year of experience with data conversion, high volume scanning, microfilm, microfiche, digital imaging and/or document imaging.

Related Categories: Loan Servicing, Collections, Lending Services.


Scan all documents, maintain all member file data, and provide internal and external member service


1. Receive incoming paper documents and scan to desktop system, ensuring documents are placed under the correct member number.

2. Upload PDF documents to desktop; ensuring they are placed in the correct member folder.

3. Monitor new member accounts, ensuring that all documents for new accounts are received and uploaded to desktop; follow up with FSA if a file is missing more than 21 days.

4. Correct any inaccuracies found in member information on desktop.

5. Process new Visa Credit Card applications in Client Link, process letters for approved Visa credit cards, including sending approval letter, appropriate disclosures as required; Upload to Desktop.

6. Process Paid Loan Report, including:

Verify paid in full status prior to releasing any collateral

Track early payoffs on Indirect Loan & Rate Genius and Lend Pro Programs (

track default policy refunds on early payoffs

track early payoffs on Driving Sense (first 90 days from original loan date)

release collateral as necessary (vehicle titles, stock certificates, home equity liens)

7. Process requests for coupon books.

8. Accurately document all activities and conversations in Collection Comments.

9. Log in to ACD phone group, take check by phone payments on delinquent accounts, promote Web Payment option.

10. Run HELOC Payment Adjustment report, post any payment changes required

11. Report and correct all information on disputes with credit bureau utilizing E-Oscar and Chex Systems. Print screen for scanning to document corrections/updates to member account. Note actions in Collection Comments.

12. Document on Excel sheet all recorded mortgage documents and title policies for 1st Mortgages and Home Equity files; follow up with title companies on missing documents.

13. File vehicle titles and other collateral such as stock certificates.

14. File "insider" employee/family documents in file room (for security, these documents are NOT scanned).

15. Other duties as assigned by Lending Services Manager.

16. Basic knowledge of FNCU products and services.

17. Complete IS courses and Compliance courses as assigned.

Please be advised that FNCU conducts credit checks and obtains consumer reports from consumer reporting agencies (including credit bureaus) for employment purposes only.

If you are interested in this employment opportunity, please fax resume to 312.429.6309 or email resume to the email address listed.


Drug-free environment


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