Intake Specialist – Masters
 Chicago, IL

Do you care deeply about social justice? Consider joining us by becoming an Intake Specialist! Working at Thresholds means making a difference in someone's life every day. For decades, Thresholds has provided mental health and substance use services in Chicagoland and surrounding counties that give hope to those who need it most.

Take advantage of our excellent training programs to learn the latest in evidence-based clinical practices. Enjoy flexibility and autonomy in how you accomplish your work. At Thresholds, one of Chicago's award-winning best workplaces, we offer competitive compensation and benefits packages, opportunities for growth and continuing education, and clinical supervision for LCPC/LCSW licensure.


  • Provides intake and mental health assessment services in the community, including residences, psychiatric hospitals, nursing homes, and institutes of mental disease, as well as public spaces and other locations as needed.
  • Works in consultation with leadership to assess risk and completes safety assessments when indicated.
  • Consults with team to determine the level of service, diagnostic impression, and prognosis and safety mitigation; elevates safety concerns to Thresholds' High-Risk Committee.
  • Independently schedules assessments and additional clinical services, including coordination between treatment teams, communicating with other agencies, hospitals, and potential member's families.
  • Maintain logs and other records of all contacts.
  • Provide direct service to members. This includes, but is not limited to, group counseling/therapy, case management, assertive community treatment, job support, crisis intervention, and psycho-social rehabilitation services. This may be done in the community or on-site at a Thresholds location.
  • May be required to provide transportation for members of the program using a Thresholds provided vehicle or personal vehicle.


  • May be required to work a flexible schedule and be available evenings and weekends.
  • Performs and participates in crisis intervention when necessary.


  • Must be at least 23 years of age
  • Minimum of 2 years of case management experience
  • Daily access to a personal vehicle
  • Valid driver's license
  • Willingness to provide transportation for members of the program
  • Must obtain and maintain liability car insurance of:
  • $100,000 per person bodily injury
  • $300,000 per accident
  • $100,000 property damage


  • Licensed Professional in the Healing Arts (LPHA) are preferred.