Community Systems Development, Instructional Design Manager

Illinois Action for Children Chicago, IL
Illinois Action for Children is developing a high quality teaching and learning system in partnership with the Illinois State Board of Education and the Governors Office of Early Childhood Development. The goal is to enhance the capacity of early care and education professionals and their cross-sector partners to build strong community systems that ensure more children from priority populations begin kindergarten safe, healthy, eager to succeed, and ready to learn.

Illinois Action for Children is looking for a driven, outgoing professional motivated to impact early childhood systems by supporting local collaboration efforts. Ideal candidates will enjoy developing a learning and professional development strategy that supports community members to understand how they can employ systems thinking and systems change strategies to change the lives of young children and families.

The Community Systems Development Instructional Design Manager will develop and manage professional development training programs for Illinois Action for Childrens statewide community systems development work. The Instructional Design Manager will also work to build the strategy and process for a centralized curriculum development program. The Instructional Design Manager will work with the CSD Project Director to develop and deliver education for members and leaders of local early childhood community collaborations through various platforms including learning management systems, webinars, online learning modules, in-person events (conferences, workshops), etc. The Instructional Design Manager will play a critical role in developing and managing education programs in collaboration with diverse subject matter experts. Metrics of success for the CSD Instructional Design Manager will include high customer satisfaction, high engagement, high completion rates, and knowledge gain among members of early childhood community collaborations throughout the state.

ESSENTIAL DUTIES AND RESPONSIBILITIES

* Develop and execute a learning and professional development strategy in collaboration with internal and external subject matter experts, key stakeholders, and other resources. Develop and implement a strategy that blends and incorporates in-person and online education approaches to support community systems development skills and knowledge (systems thinking, understanding root causes, designing solutions, using data, engaging and compiling qualitative data from the community, etc).

* Manages and administers a learning management system (LMS) Higher Logic in collaboration with Project Director and External Relations team that establishes administrative processes and protocals to support and manage the LMS user experience. Develop data collection, reporting, and continuous quality improvement strategies that tracks, assesses, and evaluates the quality of training content, delivery, and LMS user experience. Analyze data to make ongoing improvements to training and technical assistance offerings.

* Utilize eLearning authoring tools (Articulate, Captivate, Camtasia HTML, Lectora, etc) and webinar software (Go to Webinar).

* Coordinate staff and teams to develop training materials, resources, and tools. Work with internal and external teams and with teams in various locations or throughout the state. Supervise staff or team members around shared goals.

* Responsible for recruiting and managing high quality trainers and communicating with training staff and vendors to ensure quality assurance of the content and alignment with various state agencys quality or learning standards.

* In partnership with CSD Project Director and CSD Project Manager, drive engagement opportunities (ongoing and point-in-time) for member engagement by developing ways for members to connect in-person and in virtual networks, discussion groups, etc.

EDUCATION and/or EXPERIENCE:

* BS/BA or higher in education, instructional design, organizational psychology, association management, business, human resources or a related field directly applicable to this role.

* Minimum 5 years of relevant and proven professional responsibility for the execution and project management of adult education programs or related activities.

* Knowledge and demonstrated experience of contemporary practice in adult learning theory and educational curriculum development; industry trends and delivery methods (i.e., eLearning; blended learning approaches, podcasts, instructional design, webinars, learning management systems, certification tracking tools, etc.)

* Previous successful development and launch of new Learning Management System (LMS) program and/or online learning courses experience highly desired

* Strong knowledge of the early childhood landscape in Illinois and of the public education system and its professional development systems preferred

* Relevant professional experience in corporate and/or nonprofit education program management including eLearning design and creation experience is highly preferred

* Experience with online program management and development

* Experience writing, reviewing and editing technical/educational materials, online web content and ability to use social media platforms for member engagement.

* Proficiency in social media, online member communities, Microsoft Word, PowerPoint and Excel. Knowledge of Citrix GotoWebinar, Zoom, and Adobe Connect preferred.

* Knowledge and skill in administration and management, including the ability to analyze complex issues, set priorities, and manage finances.

* Experience with Salesforce, CRM or other member management software preferred.

* Some statewide travel is required

SALARY: $67,800 yr. minimum

LOCATION: Broadway and Lawrence

Illinois Action for Children is Equal Opportunity Employer/M/F/D/V