Community Connections Case Manager

Illinois Action for Children Chicago, IL
Illinois Action for Children seeks a responsible Community Connections Case Manager to provide case management services for families whose children (preK to third grade) are chronically absent from school. Under the direction of the North Lawndale Community Connections Manager, the Community Connections Case Manager will meet with families and schools and work together to reduce barriers to consistent attendance. The Community Connections Case Manager also develops strategies alongside families, children and partners to increase awareness of the importance of school attendance. Additionally, s/he will foster relationships with additional North Lawndale families, neighborhood schools and partner organizations to support community system building and strengthen outcomes.

IAFC is looking for a compassionate, care-driven professional who believes in facilitating outcomes for vulnerable children and families in North Lawndale. The ideal candidate will take initiative in creating effective systems for case management and communicating with families, children and partners. Candidate should possess a positive attitude and strive to see the best in the North Lawndale community and its families.


1.Manage a caseload of North Lawndale families with chronically absent children:

* Schedule in-person contact with families at least twice a month

* Highlight the importance of continuous attendance and early years in school

* Connect children and families to community resources and document referrals

* Assist families in writing and reaching personal goals for increased self-sufficiency

* Follow up with families and agencies to document services until case is closed

* Track all necessary data points related to case management services

* Ensure confidentiality of information received and managed by IAFC.

2. Working with team and partners, create systems to address barriers to attendance

* Develop strategies to identify highest-need families as early as possible

* Work with school to develop and implement a Parent Attendance Committee

3.Support community systems building and Innovation Zone collaboration


* Bachelors Degree in Social Work, Early Childhood Education, Family Studies or a closely related field. Two years of experience as a Caseworker or similar position. Prior experience working with children and families.

* Experience working in a variety of settings with culturally-diverse families and community with the ability to be culturally sensitive and appropriate

* Excellent written and verbal communications skills with the ability to establish rapport at all levels

* Good documentation skills

* A strong sense of respect for confidentiality, involving families and fellow employees

* Experience motivating others towards achieving goals

* Willingness to work flexible hours evenings and some weekends

* Skills in Microsoft Word, Excel and PowerPoint; comfort entering data

* Valid Drivers License required. Reliable personal transportation and insurance required.

Location: Field -based /Chicago, IL

Salary: $40,500

Illinois Action for Children is Equal Opportunity Employer/M/F/D/V

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