CHICAGO - Transit Scheduler

FirstGroup Chicago, IL
Transit Scheduler

Become a part of our First Transit team as a Transit Scheduler! We hire individuals who make safety and customer service their top priorities. If you have the drive, confidence, and determination to succeed, we are looking for you!

At First Transit, we are proud to offer:

* Tremendous career advancement opportunities due to a strong presence across North America.

* A comprehensive benefits package with paid holidays & vacation, medical, vision, and dental coverage, and 401(k) savings plan.

* A great work environment.

Transit Scheduler responsibilities include:

* Use scheduling software to produce daily schedules for door-to-door ADA transportation system which conform to daily productivity requirements.

* Critically analyzing daily schedules to improve on-time performance and productivity.

* Performing on-going maintenance of customer trip subscriptions. Building and maintaining the system templates for regular trips and daily service.

* Documenting post-day system performance. Tracking and reporting of operation performance and parameters.

* Maintaining internal recordkeeping systems for location closures, customer data changes, and customer cancellations.

Transit Scheduler requirements:

* HS diploma/GED - Associates or Bachelor degree preferred.

* At least 6 months experience within a paratransit operation or workforce management system preferred.

* Thorough geographic knowledge of the Portland tri-county area.

* Ability to assess and solve systematic problems.

* Critical data analysis skills and special awareness.

* Ability to learn new software and systems quickly.

* Working knowledge of Office 2007 suite and Windows based computer programs.

* Experience with Trapeze PASS preferred.

* Ability to effectively manage multiple responsibilities while meeting mission critical deadlines.

* Ability to work effectively in a group setting.

* Ability to communicate effectively, both orally and in writing, in the English language.

* Ability to type 45 wpm or higher.

* Must be able to quickly adapt to changing environment.

* Must be able to work flexible hours, including days, evenings, weekends and holidays.

* Committed to a SAFETY lifestyle.

First Transit is a leading provider of passenger transportation, contract and management services, and operations management consulting for 235 locations across the United States and Canada. Because we employ a diverse group of highly successful individuals, we are able to safely and efficiently carry over 160 million passengers each year!

First Transit is an Equal Opportunity Employer.

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