Case Manager

TASC, Inc. Chicago, IL
Summary This position will assist with the coordination of services for client care and maintaining required documentation. This position is responsible for bringing services, agencies, resources and other people together to assist clients in achieving established goals. This position may also work with high risk caseloads, co-occurring clients, families and children.

Essential Duties and Responsibilities

* Provide case management to coordinate other services, resources and people to assist clients in achieving their established service plan goals.

* Provide specialized case management services to clients and their families with mental health and other needs.

* Screen and assess client for their appropriateness for agency services.

* Adhere to the service hour protocol established by the agency.

* Complete and maintain all required documentation pertaining to clients (documentation, ECR, finding letter and status reports)

* Facilitate individual or group orientation or educational sessions (as required)

* Facilitate client drug test (as required)

* Develop effective working relationship with the criminal justice system and service providers.

* Represent the client and agency at staffing, probation, parole, provider networks and court hearings.

* Provide referrals for identified needs of the client and crisis intervention when needed.

* Interview clients, review records, and confer with other professionals to review client progress, and to determine their suitability for program participation.

* Complete and maintain all required documentation which includes, documenting the results of assessments, service plans, reports, progress notes, discharge summaries and other client-related activities including accurate reporting of services.

* Participate in clinical and multi-disciplinary staffing.


* Bachelors degree preferred in human services, social work, psychology or other related fields or four to seven years experience in human service activities; or any equivalent combination of training and experience that provides the following knowledge, abilities and skills.

* Knowledge of human behavior for the assessment and signs and symptoms of substance abuse disorders. Specific knowledge necessary for working with special populations.

* Knowledge of the signs and symptoms of substance abuse including pharmacological factors.

* Knowledge of the ASAM placement criteria and the DSM-IV as it relates to substance-related disorders or able to acquire the knowledge.

* Possess clinical skills to effectively manage clients.

* Knowledge of the Code of Ethics for substance abuse professionals.

* Knowledge of the federal drug and alcohol confidentiality law (42 C.F.R. Part 2) and the Health Insurance Portability and Accountability Act.

* Ability to work flexible hours and travel as needed (evening/weekend hours)

* Ability to work with a diverse population.

* Knowledge of the criminal justice system.

* Knowledge of computers, including proficiency in Microsoft Office applications and the Internet.

* Must be available to attend meetings and meet the needs of the program and/or clients throughout the city, counties or wherever needed (a reliable car, insurance and valid drivers license may be required for the job).

Physical Demands

The physical demands described here are representative of those that must be met by an employee to perform the functions of this job.

The employee is regularly required to use hands and fingers to handle, feel or operate objects or controls and to reach with hands and arms. The employee is frequently required to stand, sit, and talk or hear. The employee is occasionally required to walk and smell. The employee may occasionally lift and/or move up to 20 pounds.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.

TASC is an Equal Opportunity Employer. It is our policy to provide equal treatment opportunities for all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, veteran or military status or any other protected status in accordance with federal d state law. TASC is a drug-free workplace.

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