Under the direction of the Institute Medical Director and the Executive Vice President, is responsible for administration including data analysis, problem solving, business planning and project management supporting clinical operating center. Represents his or her professional/clinical discipline as a mentor and in various committees and forums throughout the SRAlab delivery system to ensure the highest practice and administrative standards.
Shares responsibility with the Medical Director and the Clinical Director of the center for planning, developing, implementing, and evaluating the operations of the center consisting of a range of patients care activities. Is accountable with Medical Director and the Clinical Director for meeting established center standards for overall quality, patient care outcomes, financial performance, research, academic achievement, sound management practices and regulatory compliance.
The Director will consistently demonstrate support of the SRAlab statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute.
The Director will demonstrate SRAlab Core Attributes: Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service and SRAlab Values (Hope, Compassion, Discovery, Collaboration, & Commitment to Excellence) while fulfilling job duties.
The Administrative Director will:
- Accomplish Clinical Operating Center goal setting, strategic planning and policy development reflecting sound clinical and business analyses including the assessment of patient, referrer, managed care/payor satisfaction and expectations. Recommend related program and service development including structure, clinical protocols, performance standards, policies and business plans.
- Participate in marketing analysis and promotional activities for the Center. Develop and maintain contact with referral sources, managed care organization and other key contacts.
- Oversee center operations. Establish and manage progress against a set of clinical, service and financial outcomes that reflect optimal performance and are consistent with corporate standards and expectations. Practice continuous quality improvement. Maintain compliance with regulatory and accreditation requirements. Ensure a functional and safe environment of care.
- Monitor and achieve desired financial performance of the operating center; develop operating budget and manage resources to budget and volume.
- Implement a leadership strategy that cultivates a vibrant and professional work environment. Recruit, hire, coach, and develop an appropriate mix and number of high caliber staff. Provide supervision, evaluate individual and group performance, and when necessary initiate discipline or termination of non-physician staff.
- Advocate a scientific approach to patient care delivery and advance the academic mission of RIC by providing an exciting teaching environment, maintaining strong relationships with academic institutions and professional organizations and intra and extramural funding supporting research and publication.
- Collaborate with leaders and staff in other Institute centers toward the achievement of overall Institute goals.
- Perform all other duties that may be assigned in the best interest of SRAlab.
- Develop and ensure compliance with the administrative policies and procedures for the clinical operating center. Ensure compliance with corporate administrative policies and procedures.
- Take responsibility for developing and securing approval of the center operating budget; monitor compliance with revenue and expenditures and report on variances.
- Perform financial analyses of operations, determining patterns and trends. Make recommendations regarding future development of the center's profitability and develop business plans.
- Analyze other operating data including patient satisfaction and other quality indicators. Assess patterns and trends. Recommend and implement appropriate action.
- Represent his or her clinical/professional discipline in various forums or committees and contribute to the establishment of clinical protocols and standards applicable throughout the SRAlab activity system. Participate in education and in-service training programs.
- Reports directly to the Institute Medical Director and Senior Vice President.
Knowledge, Skills & Abilities Required
- Knowledge of clinical/business practice as normally acquired through completion of a Bachelors degree in rehabilitation-related allied health discipline/business administration. Masters degree preferred.
- Licensure or registration in the State of Illinois, if applicable for professional discipline.
- At least three years progressively responsible related clinical/business work experience in an appropriate specialty area, including supervisory or managerial experience with demonstrated ability to organize, develop and effectively manage a clinical business unit.
- Quantitative and analytical ability to evaluate organizational and financial performance, to develop marketing strategy and forecast staffing needs.
- Interpersonal skills necessary to provide effective leadership and communicate effectively with patients, patient families, referring parties, managed care organizations and payors, center and other SRAlab system-wide staff.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
SRAlab is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.