Account Manager

Mack & Associates, Ltd Chicago, IL

This is an amazing opportunity to work with a group of people who make a difference with the most influential companies in Chicago. Work with a fun, progressive, high-energy and growth oriented staffing agency in the Chicago Loop area. We are expanding our team due to demand for our services and are looking for a dynamic and results-oriented professional who has staffing experience or a professional services background. Mack & Associates, Ltd. identifies, locates and evaluates Chicago's strongest administrative support professionals on a Direct-Hire, Temp-to-Hire and Temporary/ Flexible staffing services.

Responsibilities for Account Manager: 

  • Work closely with current clients and candidates on a day to day basis to achieve their staffing goals
  • Manage service requests from clients; selecting candidates to be submitted, making recommendations of profiles of potential candidates, extending offers and filling open position requests
  • Handle onboarding of new temporary employees including coaching on best practices
  • Conducting performance evaluation calls with clients to ensure service needs were met
  • Source, evaluate and recruit quality candidates to maintain a pipeline in each key area of one’s niche: Temporary, Temp-to-Hire or Direct Hire
  • Utilize social media sites and company database to develop relationships with employers and talent in the Chicagoland market within various industry sectors
  • Review resumes, conduct phone screens and in-person interviews with qualified applicants for both current and future openings
  • Manage the interview process for those candidates under representation including presenting job opportunities to candidates, coordinating interviews with clients, post-interview debriefing of candidates, offer negotiation, and post-hire feedback and problem resolution.
  • Build rapport with others, i.e., candidates, company clients, co-workers to gain the trust/confidence with others

Requirements for Account Manager:

  • Bachelor's degree required
  • 2+ years’ experience in staffing agency or complimentary business, i.e., business-to-business/professional services
  • Supervisory or Management experience preferred
  • Ability to prioritize and set goals with a sense of urgency
  • Ambitious and financially driven
  • Enjoys being challenged and learning on a daily basis
  • Excellent communication skills that build great and authentic rapport with others
  • Ability to multi-task with an attention to detail

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