Operations Manager

XPO Logistics Chesapeake, VA
Operations Manager

Requisition Id: 51531

Business Unit: Dray


Chesapeake, VA, US, 23323

Logistics done differently.

Strong leadership, management, and customer service are the heart of our operations at XPO Logistics. As the Operations Manager, you will be responsible for ensuring the terminal operations team meets customer requirements. On our team, you'll have the support to excel at work, and the resources to build a career you can be proud of.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability, and the opportunity to participate in a company incentive plan.

What you'll do on a typical day:

* Monitor terminal activity including, but not limited to: operational reports, partner carrier performance, and delivery challenges to ensure customer requirements are met

* Supervise and plan daily operations; including planning for the following business day (i.e., pending long-haul moves)

* Manage per-diem avoidance, distribute dropped equipment reporting tools, and ensure procedures related to per-diem and demurrage are consistently followed

* Process chassis invoices and re-billing

* Train operations staff on company policies and procedures

* Monitor dispatch/contractor relationships and ensure effective communication between dispatchers to maximize utilization of driver capacity and equipment

* Act as Terminal Manager in their absence and back up dispatchers as needed

What you need to succeed at XPO:

At a minimum, you'll need:

* High school diploma or equivalent

* 3 years of experience in trucking or related field

It'd be great if you also have:

* Bachelor's degree

* Prior management experience

Be part of something big.

XPO provides cutting-edge supply chain solutions to the world's most successful companies, including Disney, Pepsi, L'Oréal, Toyota and many others. We're the fastest-growing transportation company on the Fortune 500 list and we're just getting started.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Nearest Major Market: Hampton Roads