Commercial Operations Coordinator

Plasser American
 Chesapeake, VA

Some see the railway as transportation, while at Plasser American we see it as transformation. The story of how steel tracks turned the American promise into American progress and forged a trusted pathway to the possibilities of the future. It’s a story that continues today, an American legacy unfolding mile by mile. There is a lot riding on those tracks and we know that support, quality and know-how are all important aspects in staying on track.

That’s why the Plasser American tradition begins with a promise. A promise to do things right. An unapologetic commitment to quality that makes us the longtime trusted leader in cutting edge American made innovations for the North American railway. It’s a promise to see things differently to turn ordinary steel into safer passages. To be a partner that you can count on to engineer solutions for the challenges of today and for the opportunities of tomorrow. From research and design, expert manufacturing and delivering unapparelled services, our customers trust us to keep them ahead of the curve.

Progress is about more than getting from Point A to Point B. It’s knowing you have a trusted foundation to move you forward toward new possibilities waiting around the corner. Join Plasser American to become part of our team forging ahead towards new opportunities in railway maintenance. The railway is a path to the future, choose this path and apply today.

General Scope: Coordinates activities concerned with contracts for the sale of equipment, materials, products or contract service by performing the following duties personally or through subordinates or other departments.

Position Summary:

  • Examines all request for bids and reviews all performance, technical, legal and other requirements of potential projects.
  • Examines estimates of material, equipment, and production cost, performance requirements, and delivery schedules to ensure completeness and accuracy.
  • Conducts/attends in-house or on site pre-bid meetings pertaining to bids.
  • Prepares bids, process specifications, progress reports and other exhibits that may be required.
  • Requests or approves amendments to or extensions of contracts.
  • Confers with the appropriate departments concerning contractual rights and obligations, as pertains to insurance matters, legal aspects, patent protection, machine construction, delivery requirements, service and training requirements, warranty requirements, etc.
  • Compiles data for preparing estimates.
  • Maintains contract and customer status databases.
  • Reviews all correspondence concerning contracts and responds as necessary.
  • Coordinates work of Sales department with the Engineering, Purchasing, Production, Service and Shipping departments to implements fulfillment of contracts
  • Performs technical writing to create machinery and system description and specifications as relates to sales efforts.
  • Coordinates efforts of each outside sales staff member with all other departments.
  • Monitors and documents all sales efforts and special projects.
  • Prepares machine delivery summaries and sales forecasts.
  • Handles in-house sales calls, information requests from customers, sales literature distribution.
  • Coordinates department functions in so far as to customer request responses with follow-up.
  • Travels as may be necessary for special sales projects, off-site pre-bid meetings with customers, exhibitions, etc.
  • Assures departmental compliance with Quality Assurance Program.

Education: Bachelor's degree (B. A.) from four-year college or university; or five years related experience and/or training; or equivalent combination of education and experience.

Knowledge: Incumbent must have proficient knowledge in the following areas:

  • Knowledge of Plasser American Corporation equipment, quote preparation process and required software.

Skills: Incumbent must demonstrate or participate in internal/external training programs to obtain the following skills:

  • Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.
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  • Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
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  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
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  • Ability to effectively present information to top management. Ability to write reports and business correspondence.
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  • Ability to effectively present information and respond to questions from groups and managers, clients and customers.
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  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
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  • Ability to apply concepts of basic algebra and geometry.
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  • Capable of navigating common Microsoft applications (Word, Excel, PowerPoint, Access, Outlook and Project).
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  • Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
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  • All Customer and Government required training must be kept up to date.
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  • Required to have a valid driver’s license and a good driving record.
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Applicable Technical Competencies: Incumbent must have working knowledge and demonstrated abilities utilizing mechanical knowledge: Specific applications combined with knowledge competencies are as follows: Rating Level: 1-5 (1= minimum 5= Maximum)

Application

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Required Level of proficiency

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Preferred Level of proficiency

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Microsoft Word

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3

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4

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Microsoft Excel

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3

  -  

4

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Microsoft PowerPoint

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3

  -  

4

  -  

Microsoft Access

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2

  -  

4

  -  

Microsoft Outlook

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3

  -  

4

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Microsoft Project

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2

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3

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ERP LX

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3

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3

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Personal Attributes: Incumbent must maintain strict confidentiality in performing the duties of a Commercial Operations Coordinator. The incumbent must also demonstrate the following personal attributes:

  • Be honest and trustworthy
  • Be respectful
  • Possess cultural awareness and sensitivity
  • Be flexible
  • Demonstrate sound work ethics

About Plasser American:

As part of the Plasser family brand, which is the largest Maintenance of Way equipment provider in the world, PAC is a rapidly growing provider of railway equipment in North America. Continuing for the next few years, PAC will continue to make significant investments in the North American Market including a new office building and a substantial addition to our manufacturing facility. PAC is making the needed investments to continue its growth trajectory for many years to come. The next several years will be an exciting time of transformation. We look to the future to enhance our team and achieve our goals.

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