Inside Sales Representative - Southern Tool Steel | Chattanooga

Ryerson Inc Chattanooga, TN
Southern Tool Steel, a subsidiary of Joseph T. Ryerson & Son, Inc., is looking for enthusiastic and driven Inside Sales Representatives to join its winning team in Hixson, TN. This is a customer service based position that places a heavy emphasis on building and maintaining strong relationships with both internal and external customers.

Responsibilities include the following:

* Daily interaction with a large customer base in a transaction based role

* Responding to customer’s quotations, needs, inquiries, and complaints with enthusiastic professionalism

* Administrative processing of customer orders (i.e. quotations and order entry).

* Sourcing for non-stocked items and work order entry.

* Following up and out calling for direct sales.

* Sharing of any interaction and involvement with customers that might require the outside salesperson’s attention, or may result in additional sales.

* Understanding the goals and concepts of our business and incorporating business goals to achieve sales and profitability.

* Working closely with credit, inventory, systems, warehouse, and other departments in the company.

* Other duties as assigned.