Xenith Bankshares, Inc. Charlottesville, VA
Position Description

This position is responsible for providing a best in class customer experience while processing transactions, servicing existing and potential customers, and contributing to branch sales goals.

Position Accountabilities

* Provide excellent customer experience

* Perform basic customer and cash transactions

* Balance cash each day

* Identify referral opportunities to contribute to branch goals

* Adhere to all applicable laws and regulations governing bank operations, including compliance with Union Bankshares' BSA/AML Policy and Procedures.

* Identify risk and escalate concerns through proper channels

* Develop and maintain knowledge of bank products, services, including other lines of business

* Ability to learn and adapt to changing digital channels

* Other duties as assigned

Organizational Relationship

This position is supervised by the Lead Teller and reports to the Branch Manager.


Position Qualifications

Education & Experience

* High school diploma or equivalent required

* Previous cash handling experience preferred

* Previous customer service experience required

Knowledge & Skills

* Excellent customer service skills

* Excellent oral and written communication skills

* Ability to exercise sound business judgment

* Proficient computer skills

* Ability to handle multiple tasks with attention to details

* Flexible, able to adapt to change

* Shifts may vary for each position offering, depending on business need

* Able to stand for extended periods of time and lift objects up to 30 pounds

We are proud to be an EEO/AA employer Minority/Female/Disability/Veteran.

We maintain a drug-free workplace.

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