Ocean Import Coordinator

Agility Logistics Charlotte, NC
Job Description

Position: Ocean Import Coordinator

Location: Charlotte, NC (CLT)

Reporting To: Import Supervisor

FLSA Classification: Non-Exempt


The Ocean Import Coordinator is responsible for processing import shipments while coordinating and maintain excellent customer service. The goal will be to achieve high accuracy through our forwarding systems to ensure high productivity and operational excellence.


* Pre-advise Handling

* Responsible for managing commercial terms of freight (i.e. LC, bank releases, check disbursement)

* Arrival Confirmation

* Confirm J2J/Create Jobs

* Validate Billing

* Responsible for confirming credit status

* Generate invoice

* Demurrage management

* Responsible for initiating OS&D

* Issue in-hand Documentation

* Arrange Delivery

* Transfer files to brokerage

* Responsible for customer service internally, bookings, documentation, and execution of routing for assigned shipments

* Responsible for assisting department co-workers with problems, issues, and questions

* Responsible for informing management of progress and requirements of the department

* Responsible for reviewing all documents

* Notify exceptions to customer service

* Verifies that shipments are processed through U.S. Customs

* Assists the day-to-day operations of the import department to ensure that customer requirements are met

* Responsible for communicating information and instructions to/from vendors

* Other duties as assigned by management

Job Requirements


* 3+ years of experience as import coordinator preferred

* Customs Broker License preferred

* College Degree or equivalent experience preferred

* Excellent written and verbal communication skills

* General knowledge of Microsoft Office applications

* Qualified applicants (internal and external) must currently possess legal authorization to work in the United States


* Excellent interpersonal and communication skills

* Ability to balance multiple priorities

* Desir