Jr System Support/ Technical Analyst

Ettain Group Charlotte, NC

Job Title: Jr System Support/ Technical Analyst

Location: Charlotte, NC

Industry: Banking

Terms: Contract

Requirements:

Jr Systems Support/Technical Analyst


Jr Systems Support/Technical Analyst Job Responsibilities:

  • Provide support for moderately complex technical issues and initiatives related to assigned applications, systems, databases and/or other technical products and services; uses diagnostic and other tools to maintain, troubleshoot and restore service or data to systems or escalates if needed to meet established service level agreements;
  • Assists with migrations from development to production, upgrades, installations and/or configurations
  • Writing queries to extract data and validates data loads, participates in project sizing efforts, updates documentation and procedures and provides informal training, troubleshoots network, hardware and software issues using pre-defined guidelines, templates and/or test scripts, identifies and escalates problems
  • Track changes and performance trends and participates in process improvement activities, understands BCP, quality, security and compliance requirements for supported areas and monitors changes to identify risk to production systems

Job Title Job Requirements:

  • 1+ years systems support analysis experience.

Frequently Asked Questions:

  • Benefits? Yes
  • Remote Workers? Not eligible
  • Visa Sponsorship? Not offered
  • Corp-to-Corp? Not eligible


 

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