Assists clinic with technical and financial skills to track and manage patient cash flow, credit and insurance payments; while also assisting the clinic reception area with staff coordination for patients entering the clinic.
Strong math and computer skills.
Ability to work in a fast-paced, high-stress environment.
Experience in healthcare or billing preferred.
Strong communication skills.
Knowledge of accounting financial software a plus, Methasoft (will train or needs prior knowledge)
Assist with patient coordination in the lobby.
Manage up-to-date clinic income records documenting all relevant transactions.
Assist in the enforcement of stringent credit policies; routinely call patients who have been extended credit and have not settled debts.
Collect and handle all payments from patients and accurately enter daily payment activities (credit, insurance, cash, and payment for previous visit) into software management system.
Fill out and file insurance forms for payment as requested.
The cashier is responsible for researching, identifying, and properly posting all unidentified payments.
Cashier receipting payments must run and reconcile cash balance at end of shift.
Transfer income activities to Methasoft system on a daily basis.
Cashier will resolve all discrepancies and report errors to the Program Director.
(Scope of the person's authority, including a list of jobs that report to this job).
(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the competencies (minimum knowledge, skill, and ability) required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).
Education/Licensure/Certification: High school diploma, GED, or equivalent education and experience.
Required Knowledge: Microsoft Excel and Microsoft Outlook experience. Basic mathematics skills required.
Experience Required: Office experience. Healthcare, medical office and/or collections experience is preferred.
Skill and Ability: Excellent interpersonal oral and written communication skills. Attention to detail and solid organizational skills. Proficiency in Microsoft Office skills. Ability to maintain highest level of confidentiality, discretion and integrity.
Physical Demands/Work Environment:
(The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Finger Dexterity: Use primarily when operating calculator, telephone and keyboard.
Talking: To convey detailed or important instructions to employees, patients and applicants.
Hearing: Ability to hear normal conversations and receive ordinary information.
Vision: Average, ordinary, visual acuity necessary to prepare and inspect documents. Clear vision at 20 inches or less and distant vision at 20 feet or more.
Physical Strength: Standing for eight hours most of the time. Exerts up to 10 pounds of force occasionally.
(The working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Ability to operate in an open work area with moderate everyday noise.
Ability to perform other duties as required.
(The mental activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Reasoning Ability: Ability to resolve practical problems. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Ability to maintain confidentiality.
Mathematics Ability: Basic mathematics skills required.
Language Ability: Ability to read and interpret general business periodicals, professional journals, technical procedures, and governmental regulations.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.