Business Support Analyst

LendingTree, LLC. Charlotte, NC
Who you are:

You're a "jack-or-jane" of all trades. You have an uncanny ability to see the big picture, while also working in the minutiae to ensure every detail is intact. You believe in the importance of data and using it to drive decisions. You're intuitive and bright. You can take charge with little direction and achieve excellent results. You challenge the status quo—you don't like to create "good enough" products for your customers. You are able to influence others to take action, yet are a team player that thrives off group success. You're not afraid of hard work, and you know how to manage multiple complex projects under high stress. While some may balk at change, you thrive off it and adapt to shifting environments quickly.

What you'll do:

In this position, you'll work with our sales, analytics and marketing teams to ensure the success of internal and external stakeholders. You probably won't be able to explain to anyone what your "typical day-to-day" looks like because no day ever looks the same. You'll handle it all: reporting, creating proposals, diagnostics, pipeline management, maintaining client communications and resolving critical issues to name a few. You will create beautiful presentations that tell data-driven stories about key metrics and revenue goals. You will influence sales and client strategy from the insights you discover analyzing data. You will be the key player ensuring that meetings run smoothly, and logistics are ironed out. We need someone who values delivering a world class customer experience both internally and externally.

Primary Responsibilities:

* Partner with sales management to execute strategic initiatives to grow revenue

* Lead the development of polished sales presentations for internal and external meetings under deadlines.

* Maintain sales records as a basis for reports to the senior management team.

* Leverage Salesforce.com to increase sales efficiency.

* Provide comprehensive research on companies and prospects by conducting detailed analysis

* Building and cultivating successful relationships at all levels with client and internal LendingTree stakeholders.

* Act a strategic partner to designated sales managers by providing data-driven insights and recommendations

* Implement process improvements through cross-functional collaboration as well as partnering with customers to drive achievement of organizational metrics and individual account goals.

* Assist account managers in any potential follow-ups after client meetings.

* Act as a liaison between the sales team and key stakeholders in other internal departments

Requirements:

* BA/BS in Business or related field

* 2-5 years professional experience

* Previous experience with project management, client interaction and executive-level communications

* Results driven with outstanding follow up and follow through under strict deadlines

* Ability to analyze raw data and extract insights

* Must demonstrate ability to prepare excellent PowerPoint presentations

* Proficient in Word and Excel

* Strong project manager skills-able to facilitate internal project requests and work with internal teams, on behalf of partnerships

* Must be a team player and adaptable to changing environment with excellent interpersonal skills. Fun and positive attitude with a willingness to become a key team member required

Preferred Experience:

* Hands-on experience with Salesforce.com

* Experience in a sales support role

Cool opportunities on this team:

* Cross-functional exposure to all facets of the business- including sales, digital marketing, analytics, and technology

* Face time with Executives and exposure to business strategy

* Mentorship opportunities with senior-leadership

* Opportunities to attend conferences and industry events

* Long-term career growth potential internally, including project management, leadership and sales

More about LendingTree:

* We are a meritocracy, not bureaucracy

* Flat structure, very minimal oversight

* Dress code – we don't have one. (Flip flops, shorts, jeans… whatever.)

* We don't even keep track of how many paid vacation days you take! (of course your manager's approval is needed before you take off on your family vacation.)

* Great perks: $3 catered lunches Mon. - Thurs., free bagels every Fri., on site gym (employees are encouraged to workout during the day. "Is that true?" Yep.)

* Great benefits and good work life balance

Our company:

LendingTree was founded in 1996 by CEO Doug Lebda to help people comparison shop and get a great deal on the single biggest transaction of their lives: their mortgage. Since then, we've facilitated over 65 million loan requests, while becoming a household name (our brand recognition rivals Bank of America and Wells Fargo). Today we do much more than mortgages. We are the #1 online marketplace in the US for consumers to comparison shop for mortgages, personal loans, credit cards, student loans, auto loans and insurance. We have established relationships with millions of customers who engage with us through our My LendingTree portal, giving them access to free credit scores and money saving alerts. We are on a mission to help consumers save money and better their lives.

We're publicly traded (TREE), we're financially sound and we're in the top 10 of Fortune's 100 Fastest Growing Companies. If you're looking for an opportunity with a dynamic company that is fanatically pro-consumer and that champions your entrepreneurial spirit, then you've come to the right place!

Our culture:

Our clothes are casual and relaxed, and our work ethic is highly professional. It is our culture for each team member to challenge the status quo, express their opinions, and to stand up, ask for the ball and run with it to meet our aggressive goals. We also have a lot of fun together! We're always looking for the best, brightest, high energy, results-driven Rock Stars to join our team. We reward innovation, creativity and the ability to just GET STUFF DONE.