Business Advisor, Performance Improvement (Insurance: Operations Insurance)(Financial Services Office) (Manager)(Multiple Positions)
Ernst & Young Global
 Charlotte, NC

Business Advisor, Performance Improvement, (Insurance: Operations Insurance) (Financial Services Office) Manager (Multiple Positions), Ernst & Young U.S. LLP, Charlotte, NC.

Provide business advisory and consulting services to insurance clients. Design and implement solutions to improve insurance organizations’ efficiency and effectiveness in the areas of strategy, people, processes, and technology. Advise clients on business improvement processes to drive business outcomes. Help insurance clients execute against their business strategy by designing optimal operating models, improving financial and operational performance, and enabling technology systems to serve client needs. Manage and motivate teams of professionals with diverse skills and backgrounds. Consistently deliver quality client services by monitoring progress. Demonstrate in-depth technical capabilities and professional knowledge. Maintain long-term client relationships and networks. Cultivate business development opportunities.

Full time employment, Monday – Friday, 40-45 hours per week, 8:30 am – 5:30 pm.


Bachelor’s degree in Business, Finance, Management, or a related field and 5 years of progressive, post-baccalaureate work experience in the Insurance industry. Alternatively, will accept a Master’s degree in Business, Finance, Management, or a related field and 4 years of work experience in the Insurance industry.

Must have 3 years of experience at a financial services company; alternatively, must have 3 years of experience working as an advisor to life insurance companies.

Must have 4 years of experience working with teams of business advisors through all phases of the project lifecycle, including requirements definition, process and prose creation, business re-engineering, and application mapping.

Must have 4 years of experience designing, developing, and integrating business operations technology.

Must have 4 years of experience researching client inquiries and emerging issues, including regulations, life insurance industry practices, and new application technologies.

Must have 3 years of experience in one or a combination of the following: Life Insurance Claims, Policy Administration, Underwriting, and/or Billing.

Must have 4 years of experience with Life Insurance operations and Life Insurance technology.

Requires travel up to 80%, of which 20% may be international, in order to meet client needs.

Employer will accept any suitable combination of education, training or experience.

TO APPLY: Please apply on-line at, and click on “Find jobs” (Job Number – CHA0039T).

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.

This particular position at Ernst & Young in the United States requires the qualified candidate to be a “United States worker“ as defined by the U.S. Department of Labor regulations at 20 CFR 656.3. You can review this definition at at the bottom of page 750. Please feel free to apply to other positions that do not require you to be a “U.S. worker“.