ACCESS Coord Lead

Novant Health Charlotte, NC

Location: Charlotte, NC

Job Summary:

The team member's number one job responsibility is to deliver the most remarkable patient experience, in every dimension, every time, and understand how he or she contributes to the health system's vision of achieving that commitment to patients and families.

The Lead ACCESS Coordinator serves as a change agent, role model, facilitator, communications center and coach for team members on all shifts. This role may rotate between team members for specified time periods. Provides assessment, evaluation and triage for all ACCESS calls and admissions to Novant Health Behavioral Health. Coordinates the admission and referral process. Provides consultation and assessment to other clinical areas of Novant Healthcare System. Exemplifies and promotes therapeutic practice and clinical excellence within the specialty of psychiatry. Is a resource for educational programs and behavioral health liaison to other areas in Novant Healthcare System. Maintains own professional knowledge and skills as a mental health expert.


* Education: Master's degree required. Master's degree in social work or counseling, psychiatric/mental health specialty required.

* Experience: Two years of clinical practice required. Broad based background in multiple aspects of psychiatry and mental health preferred.

* Licensure/Certification/Registration: Current license clincial social worker/prof. counselor required. LCSW, LPC,LMFT, Ph.D, LCAS required. NVCI, BLS Health Care Provider required.

* Additional skills required: Has knowledge and skills necessary to modify care according to patient's age. Has ability to interpret information and identify each patient's requirements for care relative to his/her age specific needs.

* Additional skills preferred: Has experience and knowledge in psychiatric diagnoses and levels of care.