Assistant Assistant Manager (AAM)

McMenamins Centralia, WA
7/10/18

The AAM is an entry level management position who's primary responsibility is to help oversee all pub operations under the guidance of the Assistant Manager and Head Manager. This position will be expected to be able to perform the responsibilities of each other non-management restaurant positions and perform all opening and closing duties of the restaurant. The AAM will often act as the restaurant host and will oversee the smooth and effective running of the restaurant in general. Other duties include working outside on a seasonal basis as well as indoors, working is smoking and non-smoking environments and most importantly maintaining and providing excellent customer relations with all customers. The AAM may also assign sections to servers; serve guests and tables in assigned sections by taking food and beverage orders; delivering products in a timely manner; collecting payment; cashiering; work on a point of sale computer system; set-up, maintain, and breakdown service and work areas so that they are well stocked and organized for efficient and safe service; regulating labor; overseeing side work; cleaning duties; supervise and train staff; administrative duties as assigned by manager (i.e. scheduling, payroll, ect.); effectively dealing with personnel and customer service issues as they arise, provide appropriate service to the customer to meet their needs and requests whenever possible to assure customer satisfaction. The AAM must be available to help solve & troubleshoot any problems that come up during the course of a shift and fill in for the head manager when they are on vacation. The AAM position can be hard physical work and this job also takes mental agility and the ability to effectively multi-task in a fast paced and deadline oriented environment. The AAM must also have the ability to work well independently and also as a member of a team. Each employee will be expected to perform their job in a safe manner and report any safety concerns to Head or General Management. All McMenamin employees will also be expected to keep current on all company events, history, and products. Other duties as assigned by the Manager on duty.Apply On-lineSend This Job to a Friend

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