Supervisor of Revenue Management

Centura Health Centennial, CO
Centura Health connects individuals, families and neighborhoods across Colorado and western Kansas with more than 21,000 of the most talented hearts and minds in medicine.

Through Centura Health's 17 hospitals, two senior living communities, health neighborhoods, physician clinics, Flight for LifeĀ® Colorado, home care and hospice services, we offer a diverse range of work settings in a Colorado or Kansas community you will love to call home.

Enjoy amazing people, competitive pay, some of the best benefits in the industry and plenty of opportunity for professional growth and development.

If you're ready to discover the difference of working for a fully-integrated health system with a non-profit, faith-based mission to care, we look forward to receiving your application.

Job Description/Job Posting ID: 129218

Recruiter Contact:

Schedule: Full Time

Shift: Days

Job Summary

A leadership position is responsible for advanced problem solving arising in the department. In addition, responsible for the direct leadership of Insurance Center Staff. Responsible for direct management of associates including selecting, hiring, training, and administering corrective action in order to maintain a quality service. Provides oversight of new employee's orientation

Minimum Education Requirements

* High school or GED equivalent required

Minimum Experience Requirements

* 4 years of experience in revenue cycle (billing, patient access, and or follow up) preferred

* 2 years in a healthcare leadership role preferred

* Possess comprehensive understanding of Insurance billing and follow-up practices, hospital Information, collection practice rules and regulations, and system functionality in order to adequately address account issues.

* Previous collection experience


* N/A

Job Responsibilities (essential functions identified with a * )

* Supervises the daily activities of the staff under his/her supervision by means of effective communication, training, guidance, direction and associate evaluations.

* Assures that staff accomplishes all assigned tasks in an efficient and timely manner.

* In conjunction with Insurance Center Manager, performs the personnel functions of interviewing, hiring of new staff, performance appraisals (or 1.1's), quarterly staff meetings or as necessary, disciplinary actions and other necessary related duties for the purpose of developing and maintaining an efficient staff.

* Serves as resident technical resource to all areas of accountability.

* Responsible for the development of department specific procedures, performs special projects and miscellaneous/administrative duties assigned.

* Keeps Manager informed of activities and decisions made within service area.

* Provides operational management of the department including understanding, monitoring and improving work-flow and processes within the area, monitoring staff schedules in Kronos, assisting on day to day problem resolution and troubleshooting.

* Participates in decision making concerning policies, procedures, and equipment. Assists in writing and implementation of new policies and procedures.

* Participates in quality improvement projects.

* Partners with other revenue management areas and facilities to achieve resolution.

* Stays current on departmental and payer changes in order to provide the most current information to Centura's patients.

* Researches and resolves issues to meet customer needs.

* Uses problem-solving ability for various levels of issues.

* Demonstrates good judgment in allotting proper time to any payer contact, while maintaining a professional attitude.

* Completes each transaction to resolution.

* Escalates issues to the appropriate parties and ensures complaints and issues are handled in a timely and professional manner.

Physical Requirements

* Sedentary work -(prolonged periods of sitting and exert up to 10lbs force occasionally)

Important notification to applicants as of Nov. 20, 2014: Effective Jan. 1, 2015, Centura Health will no longer hire tobacco users in Colorado and Kansas. The change to our policy does not apply to associates hired on or before Dec. 31, 2014. Centura Health is an Equal Opportunity Employer, M/F/D/V.