Sr. Analyst - Credit Risk Strategy

Nordstrom Centennial, CO
Nordstrom, Inc. is a leading fashion specialty retailer offering

compelling clothing, shoes and accessories for men, women and children. Since

1901, we've been committed to providing our customers with the best possible service—and

to improving it every day.

This commitment has taken us from a small Seattle shoe shop to

the leading fashion specialty retailer we are today. We're proud to serve

customers at 329 stores in 39 states and Canada. We also serve customers online in 96

countries through And our site, which operates

in partnership with our private sale site HauteLook, gives customers in the

U.S., Canada and Australia access to off-price fashion at considerable savings.

At Nordstrom, we like to keep things simple. We have one

goal: Make customers feel good. Our

Credit Division helps support that mission by developing long-lasting

relationships with customers that have our Nordstrom Visa, Nordstrom Retail and

Nordstrom Debit cards. Collectively,

those credit products are held by over 5 million customers and represent over

$10B in annual sales…and growing! We

have opened over 1 Million new accounts in each of the last 4 years and hope to

continue that trend.

The Credit Risk Strategy & Product Analytics Team is responsible for the

strategies and initiatives that help both fuel growth of the portfolio as well

as protect the business from losses.

As part of this team you will have the opportunity to develop

sophisticated strategies, perform cutting edge analysis and drive meaningful

and challenging projects that improve the customer experience and deliver

improved profitability for our business.

You will have unparalleled exposure to Senior Leadership (i.e., seasoned

Credit Analysts regularly present their analyses and recommendations to the

Bank CEO and CFO) and be part of a dynamic, fast paced and growing division

within Nordstrom.

Nordstrom has been ranked as one of the “100 Best Companies to

Work For” by FORTUNE Magazine for 10 years running. We hope you find that Nordstrom is a great

place to build a career. You'll learn our business, earn a competitive salary

and receive an awesome merchandise discount.

A day in the life…Design experiments to ensure that meaningful insights can be

obtained from credit acquisition and spend stimulation campagn testsUse statistical analysis techniques to quantify the impact of

tests and campaignsMonitor the performance of campaigns and present recommendations

based on resultsTranslate analytical findings into actionable strategic

recommendations.Develop segments that will be used to personalize credit card

offers and customer touchpointsBuild response models to determine which populations to target for

acquisition campaignsAutomate repetitive analyses utilizing SAS Macro Language, Excel

Macro Programming and R.Identify and provide recommendations regarding new opportunities

to improve business processes in the context of credit product analytics.Collaborate effectively with cross-functional partners across the

enterprise, including Product Strategy, Operations, Loyalty, and Finance, to

increase share of Nordstrom sales, deliver a world-class customer experience,

and meet business objectives.Complete additional Ad hoc requests as necessary.

You own this if you have…Bachelor’s degree in a quantitative field or equivalent

combination of experience and education required. Advanced degree preferred.Three to six years’ experience applying statistical modeling and

inference, preferably in the consumer credit card industry.Formal training in statistical modeling and experimental design

preferred, but not required (depending on experience)Demonstrated experience using advanced analytics such as cluster

analysis, regression and decision trees to develop innovative solutionsProven success developing SQL/SAS programs that produce output and

reporting in a seamless, fully-automated fashion.Knowledge of the Consumer Credit Industry preferred.Ability to take ambiguous data questions, translate them into a

clear analytical plan, and produce concise summary output that includes

recommendations based upon core findings.Ability to effectively communicate complicated data and analytical

issues verbally and in writing to core stakeholders and partners across the

enterprise.Ability to manage multiple projects simultaneously and work in a

fast-paced environment as part of a team.

We’ve got you covered…

We offer a comprehensive benefits package that includes medical, vision and dental coverage, a fabulous merchandise discount, an employer-matched 401(k) plan, a profit-sharing plan and much more.

We are an equal opportunity employer committed to providing a diverse environment.

This job description is intended to describe the general nature of the work employees can expect within this particular job classification. It is certainly not a comprehensive inventory of all duties, responsibilities and qualifications required for this job.#LI-TS1