Required Availability: Mon - Fri 7:15am-6:15pm; rotating up to 3 Sat/month 8:45am - 12:15pm
Be a part of a community-centered bank. We have been serving our friends and neighbors in southwest Missouri for over a century and with that comes a deep sense of community pride and commitment to one of our great assets – our employees!
At Guaranty Bank we are passionate about helping employees reach their goals. We encourage a strong work-life balance, offer an employee benefits package that is second to none, and provide incentives for our employees to lead healthy lives. We offer our employees training & development opportunities to support building the long-term careers of our employees. With passion, skill and collaboration you can make an impact on the success of the bank, our customers and your own career!
Our Market Branch Bankers should have a thorough understanding of how to communicate with new and existing customers to uncover and evaluate needs in order to recommend appropriate products and services. They will educate customers about Guaranty Bank's product and service delivery channels, refer customers to the other departments within the bank as appropriate, and resolve complex customer service issues within a variety of branches
Essential Duties and Responsibilities
- Flexibility of work schedule
- Delivers excellent customer service
- Processes in-person retail and commercial customer transactions
- Recommends bank products and services to customers and prospects
- Opens and maintains a variety of account types for personal and commercial customers
- Performs routine banking center activities
- Cross-sells bank products and services
- Completes additional banking center activities
- Contributes to the fulfillment of department and company objectives and goals
- Adheres to all department and company policies and procedures and follows applicable banking regulations
- Performs additional job related duties as assigned or required
Required and Desired Skills and Experience
- High School diploma or equivalent (or working towards completion)
- Prior customer service, banking, cash handling and sales experience highly desired
About Guaranty Bank
Since 1913, Guaranty Bank has provided a full array of banking solutions along with exceptional customer service. More than 100 years of serving our community has provided us a long time to practice our philosophy of maintaining a personalized approach. In many cases, we've even served generations of your friends and family. We guarantee that you'll receive custom tailored advice and above all else, the respect you deserve. That's because as a fellow community member, we view banking as you would - individually. To us, knowing you personally allows us to offer sound advice on anything from picking the right mortgage loan, investment strategies or choosing the best account for you. It's your money. It's your life. We are your bank.