Customer Marketing Intern

Procore Technologies, Inc. Carpinteria, CA
We're looking for a Customer Marketing Intern to join our Marketing team! As a Customer Marketing Intern, you'll work with our Senior Manager of Customer Marketing on impactful projects that will contribute directly to the success of Procore's Marketing goals. You'll learn from our Customer and Advocacy teams while working on various marketing initiatives including advocacy programs, internal team collaboration, and data capture. This is an exciting opportunity for anyone interested in pursuing a career in marketing.

What you'll do:

* Develop and execute customer survey campaigns to capture critical reference information and where data is missing.

* Update the Reference System with new data captured from survey and outbound calling.

* Vett all new references and ensure require information is captured and then approve in system, notifying impacted teams as needed.

* Recruit CS/Sales into the #customer-references slack channel, and monitor and respond to slack messages to help Sales/CS find a reference.

* Provide support on Builder's Club, Procore's Advocacy Program with over 8000+ champions.

Who we're looking for:

* Must be pursuing a degree at a 4-year academic institution.

* Strong project management skills including conceptualization, managing deadlines and objectives, and delivering analysis and recommendations.

* Strong analytical and quantitative abilities with excellent written and verbal communications, including customer-facing communication skills.

* An understanding of customer mindset and customer empathy and you have a dedication to great customer experiences.

* Internet and technology savvy with an understanding of chat rooms, blogs, social networking sites, and consumer communities.

* Ability to effectively utilize time management skills to coordinate multiple timelines/priorities to ensure timely completion of projects/assignments.

* Strong proficiency in Microsoft Word, Excel and PowerPoint, with a general understanding of data analysis techniques.

At Procore we have worked hard to create and maintain a culture where you can own your work, are encouraged and given resources to try new ideas, all while in an open collaborative environment. We believe in keeping our employees happy - whether that's the latest tech, catered lunches, dog friendly offices, or our fitness programs. You'll have the opportunity to work with a great group of people, mentor others, and grow with Procore. Our headquarters is located on the bluffs above the Pacific Ocean in Carpinteria, with offices across the United States. To learn more about our team, click here.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.