Document Control Representative

J.D. Byrider Carmel, IN

It is the responsibility of the Document Control Specialist to assist the Collections Department with the overall administrative duties. This involves supporting the efforts of J.D.Byrider and CNAC along with supporting the overall company purpose that states: "To provide a program that exceeds the customer's expectations and maximizes their opportunity for advancement.

Essential duties and Responsibilities include the following along with other duties which may be assigned:

* Posting payments to customer's accounts.

* Balancing accounting ledgers

* Responsible for processing low balance edits to customer accounts.

* Responsible for completing payment adjustments and edits.

* Receive, validate and process CPI cancellation requests.

* Process Fresh Start and due date changes

* Provide support to the CNAC Document Control Department.

* Provide assistance to the Document Control Manager in time of need for special projects.

* Maintain telephone sub log.

* Prepare letters to the customer.

* Complete the low balance report weekly.

* Help act as a liaison between multiple corporate departments and the Company Store locations.

* Miscellaneous duties assigned by the Document Control Manager and/or Manager of Operations and Administration.

Valuable skills:

Easily able to navigate and update spreadsheets

Legal experience with litigation is a plus

Hours: Requires flexible scheduling to assist the Collections Department as needed. Hours will be some day shifts starting at 8:00 am with the requirement to work at least one late evening, preferably on Friday, until 8:00 pm, plus work from 8:00 am until 5:00 pm every other Saturday.

Education/Experience requirements:

High School Diploma/GED, excellent organizational skills, clear written and oral communication skills, good ability to interact with all levels of management, be computer literate and a team player.

Computer Skills:

Basic computer skills are required with an emphasis on Microsoft Word and Excel.

We offer:

* Rich health and dental benefits after 60 days!

* 401K with company match!

* Paid Time Off!

* Career growth opportunities and more!