Inspector

Interval Leisure Group Carmel-by-the-Sea, CA
Come join our team!

Hyatt Vacation Ownership (HVO) has been developing, marketing, and managing shared ownership resorts in diverse vacation destinations since 1994. Headquartered in St. Petersburg, Florida, HVO operates Hyatt Residence Club (HRC), a flexible points-based program with more than 30,000 members who have access to 16 HRC resorts, along with hundreds of Hyatt hotels and resorts worldwide via the popular Hyatt Gold Passport guest loyalty program. HRC members also have exchange privileges through Interval International's network of approximately 3,000 other resorts in more than 80 countries, as well as additional benefits and services. HVO is an operating business of ILG, Inc. (Nasdaq: ILG), a leading global provider of professionally delivered vacation experiences. ILG and its subsidiaries independently own and manage the Hyatt Residence Club program and use the Hyatt Vacation Ownership name and other Hyatt marks under license from affiliates of Hyatt Hotels Corporation. www.HyattResidenceClub.com.

Job Description

GENERAL PURPOSE

Supervise the operations of the housekeeping staff promoting a safe environment and quality service to achieve maximum guest satisfaction, protection of assets and minimal expenses.

ESSENTIAL DUTIES/RESPONSIBILITIES

* Supervise the housekeeping staff; providing open communication, training, coaching and counseling and provide performance feedback to ensure maximum efficiency.

* Supervise and inspect the cleaning of the guest rooms; ensure compliance with SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.

* Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.

* Respond to guest requests, concerns and problems to ensure guest satisfaction.

* Perform special projects and other responsibilities as assigned. Participate in hotel committees and task force assignments.

JOB SKILLS

* Familiarity with regulations of the safety data sheets when using chemicals

* Able to lift, carry or pull objects that may be moderate weight

* Perform routine work or the same task repeatedly

* Plan the work of others

* Must be available to work a varied schedule.

Property/Location

Highlands Inn - 120 Highlands Drive, Carmel, CA, 93923

Indulge yourself. Hyatt Carmel Highlands is a picturesque retreat overlooking the Big Sur coast with epic views of the Pacific Ocean, and a stunning natural environment made even more special by our impeccable staff. Our Carmel by-the-Sea hotel is an oceanfront retreat that seamlessly blends the amenities of a large hotel with the refined charm of a boutique hideaway.

Dine at the award-winning Pacific's Edge restaurant. After a morning of yoga, take a dip in our heated outdoor pool or unwind with a relaxing spa experience. If it's outdoor activity you crave, we offer mountain bike rentals and maps for hikes, jogs and bike rides around the stunning Carmel area.

Let the Les Clefs D'Or Concierge arrange a day trip to explore Big Sur or a round at legendary Pebble Beach. Host an intimate sunset wedding ceremony or intimate reception on our redwood deck. Feel inspired by the breathtaking vistas that surround our Carmel hotel. Your experience is limited only by your imagination.

Benefits and Compensation

We are committed to offering competitive pay and benefits to our employees. We conduct regular compensation reviews to ensure that our employees continue to earn a fair and equitable compensation package relative to that of other industry competitors.

Equal Employment Opportunity

The Company is committed to providing equal employment opportunities in all employment practices, without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, veteran's status, disability, sexual orientation, gender identity, or gender expression. The Company complies with the law regarding reasonable accommodation for disabled employees and applicants.

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