Dispatcher

Sunbelt Rentals, Inc. Carlsbad, NM
Join Our Team!

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.

We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.

As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!

If a current Sunbelt Rentals employee has referred you for an employment opportunity please notify them that you are applying for this position. In order for the employee to get a referral bonus they need to contact their regional recruiter.

JOB DESCRIPTION SUMMARY

As a Dispatcher, you will coordinate and ensure the timely and accurate dispatch of rental equipment and tools to customers. This position also involves handling customer complaints in a professional manner in order to resolve the complaint to the satisfaction of the customer and Sunbelt. You will be responsible for following standard operating procedures.

DUTIES & RESPONSIBILITIES

* Create and monitor driver's schedules

* Create and monitor receipt and delivery schedules for company equipment

* Review daily and weekly driver logs in accordance with company and DOT standards

* Perform daily truck inspections in accordance with company and DOT standards

* Work closely with other store locations in order to assist them in meeting their customer's equipment needs

* Report problems to supervisor in a timely and accurate manner and follow-up to ensure problem resolution

* Provide adequate feedback to the Counter and Service Departments regarding the timely delivery and receipt of equipment

* Ability to multi-task, make swift changes and handle multiple demands in a fast-paced environment

Perform other duties as assigned by the manager

QUALIFICATIONS

* College degree (bachelor or associates) preferred

* Working knowledge of DOT Federal Motor Carrier Safety Regulations

* Customer Service & Dispatch training, a plus

* 2+ years of experience with applications of various construction/industrial equipment

* Working knowledge of the delivery area

* Ability to lift, bend, stoop, squat, reach, crouch, and kneel, as well as ability to sit or stand for long periods of time

Gear up for an exciting career!

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