Practice Manager II
CVS Health
 Campostella, VA

Job Description

The Practice Manager II partners with clinical leadership in a dyad model to ensure the efficient and effective operations of large, complex or multi-location clinics/practices. Examples of large clinics/practices include those with more than 8 providers and/or more than 20 support staff member. Examples of complex clinics/practices include urgent care centers/clinics/practices with in-house laboratory or radiology services, as well as those with associated hospital-based procedures or services. Provides overall supervision of staff and oversight of all aspects of operations including customer service, budget, risk management and compliance with organizational and ambulatory care policies, regulations and standards of care. Accountable for personally monitoring and engaging team members and other resources to improve financial performance, quality, patient experience, and team member performance.

Physical Location

SMG-Sentara Internal Medicine Physicians - Kempsville

Department Number and Name

018020196 Internal Medicine Kempsville

Department Description

Sentara Medical Group

Employment Status

Full time


First (Days)

Job Posting

Sentara Medical Group is seeking a full-time Practice Manager II located in Norfolk, Virginia.

This is a full-time - day shift position.

Bachelor's Level Degree required.
Master's Degree preferred.

3 Years Healthcare experience required.
3 Years Supervisory experience required.

Sentara offers excellent benefits and competitive wages.

Apply on-line today!

Required Education

Bachelor's Level Degree


Required: Healthcare - 3 years, Supervisory - 3 years

Preferred: None, unless noted in the “Other“ section below

Licenses and Certifications

None, unless noted in the “Other“ section below


Required: Active Listening, Communication, Complex Problem Solving, Coordination, Critical Thinking, Instructing, Judgment and Decision Making, Leadership, Mathematics, Mgmt of Financial Resources, Mgmt of Material Resources, Mgmt of Staff Resources, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Monitoring, Negotiation, Project Management, Quality Control Analysis, Reading Comprehension, Service Orientation, Social Perceptiveness, Speaking, Time Management, Writing

Preferred: None, unless noted in the “Other“ section below


Clinical experience, and leadership experience in ambulatory care environment preferred. Master's degree preferred. Current Practice Manager I incumbents who do not meet the education requirement for the Practice Manager II position may be considered for promotion to Practice Manager II, provided s/he is willing to execute an education agreement that requires enrollment in a bachelor's level degree program within 12 months and completion of a bachelors level degree within 5 year from his/her start date in the Practice Manager II role.

External Posting Description

Full-time. Day shift position.


Norfolk, VA

Job Category

Physician's Office - All Positions, Professional/Management