Medical Staff Office Supervisor

Mount Auburn Hospital Cambridge, MA
Principal Duties and Responsibilities: 1. Processes applications for initial appointments and reappointments to the Medical Staff from recommendation by Department Chair to final decision by the Board of Trustees. 2. Manages and interfaces with outside credentials verification organization (CVO) to manage primary source verification and initial processing 3. Reviews completed applications returned from the CVO for accuracy, prepares the application for review by Credentials Committee and Medical Staff Executive Committees 4. Enters provider information into credentialing software 5. Processes requests from other hospitals, payers, providers systems as needed regarding requests for Medical Staff verification 6. Provides administrative support to the Medical Staff officers, Medical Staff Executive Committee and Credentials Committee 7. Maintains accurate records pertaining to malpractice insurance for all credentialed staff 8. Responsible for accounting of all payments received and expenses for the Medical Staff Treasurer 9. Maintains provider records for review by The Joint Commission and any external regulatory agencies 10. Maintains database in credentialing software with current information on credentialing, privileges, and staff category 11. Collaborates with Division of Quality and Performance Measurement in the Department of Quality and Safety to collect FPPE and OPPE data 12. Responsible for the annual budget for the Medical Staff Office 13. Maintains professional standard for all communication 14. Other duties as assigned by the Chair, Department of Quality and Safety


Knowledge, Skills and Abilities Required 1. Associate degree or work equivalent 2. Three years of directly related administrative experience with at least one year of supervisor or managerial experience, healthcare setting preferred 3. Experience with electronic credentialing systems (Cactus preferred) or ability to train to high level of proficiency 4. Ability to organize and manage files and electronic documents in a shared file environment (e.g. Sharepoint) 5. Proficiency with Microsoft Office 6. Ability to maintain accurate and detailed records 7. Excellent telephone, verbal, and written communication skils 8. Excellent organizational skills, including ability to prioritize work and handle multiple tasks simultaneously