Office Manager - Home Health Branch (49960)

Gentiva Health Services, Inc. Butler, AL
I believe that better care begins at home.

Compassionate care, uncompromising service and clinical excellence – that's what our patients have come to expect from our clinicians. Kindred at Home, a division of Kindred Healthcare Inc., is the nation's leading provider of comprehensive home health, hospice, and non-medical home care services.

Kindred at Home, and its affiliates, including Gentiva, delivers compassionate, high-quality care to patients and clients in their homes or places of residence, including non-medical personal assistance, skilled nursing and rehabilitation and hospice and palliative care. Our caregivers focus on each unique patient to deliver the appropriate care and emotional support to our patients and their families.

As an Office Manager, you will:

* Direct billing area functions which include supervising and accumulation of data and the accurate invoicing of all client services. Ensure maximum reimbursement from national and private insurance companies, governmental payers, and clients or client representatives.

* Manage the verification of amounts billed and the resolution of discrepancies with branch staff and/or the accounting unit.

* Oversee the verification of submitted hours worked against branch records. Notify the appropriate branch or accounting unit personnel of discrepancies. Initiate corrective action so that payroll processing deadlines are met.

* Supervise staff in updating information for employee files in assuring the timely and accurate maintenance of pertinent data.

* Handle the administration and control of the accounts receivables. Oversee staff in communications with insurance companies, third-party payers, and clients or client representatives, in resolving problems, researching discrepancies, and securing reimbursement, consistent with company objectives.

* Manage the handling of input, verification, and transmission of information for payroll, billing, and data maintenance.

* Identify, research, and resolve processing problems, balancing the system input and output to assure the accuracy of results. Be accountable for the correctness of all data entered, maintained, and transmitted in the system.

* Initiate data back-up and restore procedures, while establishing a disaster plan for system continuation or alternate processing under extraordinary conditions.

* Oversee the supervision of such positions that include the Accounting Coordinator, Medicare Accounting Coordinator, data Entry Clerk, Receptionist, Client Service Supervisor, Support Clerk, and on-call employees.

* Maintain ledger and other record control procedures. Reconcile all accounts and provide financial or payroll reports to the Branch Director, or senior management, upon request. Keep documentation for Medicare cost reports, adhering to compliance with government regulations, and in accordance with management requirements.

Required Skills


* High School Diploma or equivalent

* Two to five years office management experience

* Minimum of one year supervisory experience

* Home Health accounting experience a plus

* Strong computer experience (i.e. Word, Excel)

* Excellent leadership, judgment, communication, organizational and customer service skills

* Ability to interact with all levels of management

* Demonstrated knowledge of the Medicare reimbursement system

Required Experience


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.