Guest Relations Representative - Staffing Plan

Kaleida Health Buffalo, NY
Under the direction of the Patient Access Supervisor or Manager Volunteer Services, coordinate the flow of patients and visitors that present to the facility. Respond to verbal customer inquiries about routine basic information including but not limited to directions to the point of service, visitation, and privacy. Minimum or Preferred Qualifications HS diploma or GED. One year customer service experience required.

Individuals hired into this position, will be required to remain at their Site for a period of two (2) years of active work.