Manufacturing Coordinator II - CNC Machining
Protolabs External
 Brooklyn Park, MN

Requisition Number: MANUF03743

Position Overview:

The Manufacturing Coordinator II provides manufacturing operations with a schedule that maximizes efficiency, resources, and capacity to achieve on time delivery within an established budget. The Manufacturing Coordinator II is the primary liaison between production, Customer Service and the supply chain.

Specific Duties Include:


  • Review manufacturing queues daily
  • Work with production and maintenance to understand labor and equipment constraints
  • Develop and implement processes and tools to identify, schedule and prioritize large quantity, short lead time and rework jobs appropriately.
  • Develop, implement, and/or improve processes and tools to analyze demand and make recommendations for flexing machines between product types
  • Work with Tech Ops group to identify root causes of build and reject issues and implement corrective actions
  • Lead cross-functional continuous improvement projects

Customer Service

  • Identify potential late orders, communicate to Customer Service and work with production and shipping to mitigate
  • Single point of contact for all Customer Service inquiries. Work with production to formulate response and schedule accordingly
  • Work with Customer Service to resolve ship holds or move due dates
  • Lead cross-functional projects to minimize potential late orders and improve responsiveness to Customer Service requests


  • Identify potential material supply issues and work with Supply Chain to resolve
  • Drive inventory accuracy, and optimization projects
  • Site AX SME
  • Manage outsourcing activities (i.e Anodizing)
  • Lead cross-functional inventory continuous improvement projects
  • Manage site consumable material and supply inventory

Other Responsibilities

  • Develop tools and processes to assist in performing the job
  • Adhere to all company policies and operational procedures
  • Perform additional tasks as assigned

Minimum Qualifications:

  • Minimum of 2 years manufacturing planning/scheduling experience
  • Ability to train others on information technology tools and systems
  • Ability to analyze data and make informed decisions or recommendations
  • Ability to use data to identify opportunities and drive improvements
  • Ability to lead cross-functional problem-solving and improvement efforts
  • Advanced understanding of production processes and equipment
  • Ability to work across shifts and functions to coordinate activity and solve problems
  • Attention to detail
  • Ability to identify opportunities within ambiguity and rapid change and act on those opportunities
  • Ability to handle multiple tasks simultaneously, and to delegate when necessary
  • Ability to use influence to achieve positive results
  • Able to read and write in English and do basic arithmetic
  • Able to work in a fast-paced, team-oriented work environment
  • Set an example in terms of dependability, reliability, punctuality, and attendance
  • Strong written and oral communication and presentation skills

Education Requirements:

  • College degree in business or equivalent experience

Preferred Qualifications:

  • APICS certification
  • Experience in a manufacturing environment

Physical Demands:

While performing the essential duties of this job the employee regularly sits at a desk, uses a computer, telephone and printer. The employee may be required to reach, bend and grasp. The employee will rarely lift, carry, and/or move up to 70 pounds.

Work Environment:

Indoors (A/C); nonsmoking; the majority of this job function is performed in an office environment. However, the job may occasionally require working in a manufacturing setting requiring normal safety precautions (eye protection and hearing protection). Occasionally works near moving mechanical parts and in high, precarious places and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock and vibration. The noise level in the office work environment is usually quiet. The noise level in the manufacturing area is moderate to loud.

Protolabs maintains ITAR-compliant operations in all of our United States based facilities. Due to ITAR regulations, this role is only open to U.S. Citizens, lawful permanent residents (green card holders) or foreign nationals granted refugee or asylee status. Individuals with temporary visas (e.g. E, F-1, H-1, H-2, L, B, J, TN or OPT) are not eligible for hire in this role.