Success Mentor

Westhab Inc.
 Bronx, NY


JOB TITLE: Success Mentor

DEPARTMENT: Youth Services

REPORTS TO: Community School Director


Under the supervision of a Community School Director, Success Mentors will work with chronically absent

youth to address the barriers keeping them from going to school every day and to help them reach their

educational outcomes. They will help to identify the causes of poor attendance, which may include family

struggles or poor health, and work with DOE staff to seek solutions. Success Mentors will also work directly

with groups of youth, lead activities, classroom push-ins, home visits, and organize events in connection with

the Renewal Hour and after-school programming. Proof of COVID-19 vaccine is required.


  • Mentors will have a caseload of 15-20 youth and are matched with their mentees for a full year.
  • Meet and greet matched youth each morning/afternoon when they arrive at school or program site;
  • Make early morning phone calls to absent students.
  • Track attendance and celebrate improvements.
  • Meet with mentees regularly, both one-one and in small groups, to check in on how school is going and listen to youths needs.
  • Classroom push-ins to support behavioral management.
  • Work with school and site leadership to identify appropriate interventions to support and engage the mentees.
  • Seek advice and identify targeted sources of youth or family supports from appropriate school staff and community-based partners under the direction of the Community School Director.
  • Keep notes about youth attendance patterns, needs and interventions-make sure monitoring of data is strategic.
  • Attend (or be represented at) weekly/bi-weekly student success meetings to share any best practices or challenges and to present a summary of how youth are doing.
  • When working with groups of youth, develop and maintain an effective system of classroom management that encourages children to develop pro-social behavior and self-discipline.
  • Communicate regularly with Community School Director or other designated personnel regarding needs and supplies to support youth.
  • Provide one-on-one tutoring support or small-group instruction daily for one classroom.
  • Support classroom management, instruction, hall support, lunch support, and event planning during school day.
  • Other related tasks as needed


  • 2 years of higher education in the fields of Social Services, Psychology, Education or related field
  • required OR active college student/some college coursework completed and a minimum of 2 years or more equivalent job-related experience.
  • At least 2 years of experience in facilitating elementary aged and adolescents groups.
  • Must demonstrate the interpersonal skills necessary to effectively interact with designated staff, DOE professionals, scholars, and their families during periods of emotional stress.
  • Must have experience in cultural competency practices with diverse populations.
  • Must be able to develop an understanding of the socio-demographic characteristics, behavior patterns, and service needs of specific populations.
  • Strong commitment and motivation to assist in achieving goals centered around Core Values.
  • Prior experience as a facilitator in an after-school setting highly desired
  • Bilingual professionals preferred

All members must be approved to work in DOE school as determined by Department of Health and/or

Department of Education through an FBI criminal background check. Potential members must be clear

of any sexual offense charges as determined through an online check of the National Sex Offender



Westhab is a leading provider of housing, social services, and professional Youth Services for the homeless and

low-income populations in Metropolitan, NY. Since 1981, Westhab has developed/managed a wide range of

housing options, provided necessary social service supports, and delivered comprehensive Youth Services

programs to infuse young people with hope, motivation, and the skills needed to thrive. We are committed to

quality service and to a working environment in which caring, talented individuals contribute and flourish.