Process Engineer

The RealReal Brisbane, CA
The RealReal is leading the way in authenticated luxury consignment, online and in real life at our brick and mortar locations. Founded in 2011, we're growing fast and fundamentally changing the way people buy and sell luxury — a multi-billion dollar industry. With a team of in-house experts who inspect every item we sell, our commitment to authenticity sets us apart and creates a foundation of trust with shoppers and consignors. Our mission to extend the lifecycle of luxury items is leading innovation in sustainable fashion. We're proud to promote the circular economy and to be the first luxury member of the Ellen MacArthur Foundation's prestigious CE100 USA.

Employees at The RealReal are dedicated, collaborative and innovative, and we're looking for exceptional talent to join our team. Build your career with us and enjoy 401K matching, health, dental and vision insurance, commuter flex spending, healthcare flex spending, generous PTO, a mother's room, flexible work hours and Friday bagels!

Process Engineer is responsible for the process design, operation, implementation and continuous improvement. The successful candidate will be able to improve processes in order to maintain safety, assure quality, improve efficiency, and reduce cost. This position troubleshoots problems with production and takes corrective action.


* Develop, configure and optimize processes from inception through to start up and certification

* Assess processes, take measurements and interpret data

* Design, run, test and upgrade systems and processes

* Develop best practices, routines and innovative solutions to improve production rates and quality of output

* Perform process simulations

* Manage cost and time constraints

* Perform risk assessments

* Provide data analysis, process documentation and operating instructions

* Specify equipment and tooling needed

* Support project management requirements

* Track process Key Performance Indicators

* Works closely with development team and other engineers on various projects

* Assists in the training and certification of operators.

* Initiate short-term and long-term solutions to meet the business needs


* We Think like the customer. We look through different lenses in order to better understand perspectives and assist those we strive to serve.

* We have passion for helping people get what they want.

* We are innovative in our approach. We value curiosity and try new ideas.

* We are Real. We have integrity--we do what we say we will do.

* We Get Stuff Done. We don't wait around for someone to do something. We take the initiative, drive project completion and get results.

* We are Data Driven. We prove assumptions with fact.

* We Have fun!

* We Collaborate with others in diverse environments.

* We take Accountability for our actions.

* We build Trust in everything we do.


* Demonstrate the required skills; adapting to new technologies; troubleshooting technological problems; use technology to increase productivity; keeps technical skills up to date.

* Knows appropriate audience prior to communicating or expressing thoughts through an accurate communication method. Actively listen and comprehend information to keep others adequately informed.

* Balance individual and team responsibilities, remaining open to other's point of views. Incorporate feedback and provide feedback in a way that enhances performance. Operate with a positive perspective, putting success of the team above individual interests.

* Understand business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals.

* Develops strategies to achieve organizational goals; understands organization's strengths & weaknesses; analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions.

* Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.

* Dress appropriately for position; keeps self well groomed.

* Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan. Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

* Volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.

* Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others' attention.

* Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.

* Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.

* Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.


* Strong leadership, relationship management, and organizational planning and project management skills, in addition to technical knowledge;

* Ability to exercise independent judgment in methods, techniques and evaluation criteria for obtaining results;

* Knowledge of post-implementation continuous improvement efforts and methodology;

* Ability to influence clients, suppliers and peers into adopting "best practices" in the engineering field;

* Excellent communication skills - verbal, written, listening and interpersonal with the ability to transfer knowledge to others;

* Capability to engage and energize others to reach their fullest potential and performance

* Technical writing skills

* Familiarity with Lean Manufacturing/Six Sigma. Training in Six Sigma (e.g., Green or Black Belt) strongly preferred.

* BS degree in Industrial Engineering, Mechanical Engineering, Chemical Engineering, Biochemical Engineering or related fields