Lead Safeguard Transportation Agent - MACS
Under the direction of the Port & Operations Manager, the Lead Safeguard Transportation Agent is responsible for the security, safeguard, and transportation for crews in the assigned Port Offices. Duties may also include but are not limited to husbandry and administrative functions associated with individual vessel calls assigned to the Port Office.
- Must be able to be on call to provide safeguard / transport services
- Map out driving routes ahead of time to determine the most expedient trips
- Listen to traffic and weather reports to stay up to date on road conditions
- Abide by all federal, state, and local laws, including all transport rules, guidelines, and safety regulations
- Assist Port / Operations Manager with planning and assigning weekly rotation
- Respond to all inquiries in line with Corporate Operations Manual Policies or Principal Governing Working Instructions
- Established and maintain the file’s ensuring documentation is prepared in an accurate and timely fashion
- Communicate daily with principals/customers, marine vessel’s Master, Port Authority, Terminals, and appropriate government authorities
- Makes required trips to terminals, airports, hotels, United States Immigration Control, and U.S. Customs Office to ensure all necessary documentation is ready for arrivals and departures
- Not all aspects of the job are covered by the descriptions, other duties may be required at the discretion of Port Operations Manager or other member of management team
- Valid State of FL Class D Security License
- Valid Class G License
- Must have a valid Driver’s License with an acceptable / clean motor vehicle record (MVR)
- High School diploma or equivalency
- Some college courses in business management helpful
- Previous experience in the marine agency field helpful but not required
- Previous Security exp. required.
- Must be able to travel between sites as needed.
- Verifiable excellent customer services abilities
- Able to enter, generate and retrieve information using a computer
- Experience with Microsoft Office Suite
- Strong communication skills, with groups and in individual interactions to solve problems
- Must be able to lift 50 pounds.
- Must be able to obtain a Transportation Workers Identification Card (TWIC) and / or be able to obtain one within 30 days of hire
- Port Card highly preferred
- Must have reliable transportation
- Must be able to provide and maintain automobile insurance according to state laws
- Must be available to work a flexible schedule based on business needs, including days, nights, weekends, and some holidays with travel to and from the marine vessel while in Port
- Not all aspects of the job are covered by the descriptions, other duties may be required
- Position may change as the industry and technology evolve
Works outside in conditions of both hot and cold temperatures as well as inside in an office environment. Must be able to crouch and stoop to get into areas with restricted headroom, to climb ladders and to lift and carry 50-75 lbs. Exposed to odors, dust, dirt, mechanical hazards, high noise levels and potentially hazardous equipment. Ability to board vessels in rough weather and sea conditions. Long hours, ability to travel, weekend duties and 24-hour “on-call” status are essential job requirements. Must comply with all work rules, including those that pertain to safety and health.
Job involves frequent and extensive walking, lifting, climbing, stooping, bending, and jumping.
- Frequent walking and standing
- Frequent climbing (gangway) up to heights of six feet or more
- Occasional exposure to outside weather conditions
- Frequent and proper lifting of up to 50 pounds.
Incumbent will be required to make numerous trips to the marine vessel during its time in port to handle any issues relevant to the efficient arrival and departure of the vessel.
Ability to work flexible, full-time schedule to include days, evenings, weekends, and holidays.