Sr. Network Engineer/Systems Engineer (Architect) Onsite

CampusWorks Inc Bradenton, FL
Director of Infrastructure

At CampusWorks, our people are our most important resource. We value work-life balance, which is why we offer a variety full- and part-time employment and consulting opportunities. We are currently looking for talented, passionate individuals to fill the following position.

Employment Status: Full-time

Location: US Based work remote with travel to client site

Travel: Yes, up to 100%

The Director of Infrastructure role requires strong, demonstrable hands-on knowledge and experience assessing, configuring, supporting, and troubleshooting all aspects of the technology environment including but not limited to: systems, network, telephony, wireless, virtualization, storage, and security technologies.

Responsibilities:

* Plan, design, implement, monitor, troubleshoot and maintain the operational health of the highly available College infrastructure.

* Developing scalable and maintainable solutions that meet business requirements

* Provide a higher-level of escalation support to systems, networking, and helpdesk staff

* Install, configure, and support networking and security equipment from a wide range of industry leading vendors, including but not limited to: Cisco, Meraki, and Palo Alto

* Interface with multiple departments as the subject matter expert resource to assess, recommend, project plan, and implement technology solutions in support of business initiatives

* Proactively monitor and report on overall technology service performance and take action to correct deficiencies in monitoring and controlling the quality of individual network services

* Create and maintain technical documentation including systems integrations diagrams, network design diagrams, operational procedures, knowledge base documents, disaster recovery plans and training documentation

Essential Skills and Experience

* Bachelor's degree in a technical discipline

* Experience working in a higher education or large enterprise environment

* 7-10 years of systems and/or network engineering experience with at least 3 years in a senior or lead network engineering role

* Expert level experience configuring and troubleshooting routers and switches such as Cisco, Juniper, HP, etc.

* Firewall experience (Palo Alto is highly desired)

* Developing and implementing cybersecurity measures and remediation strategies

* VPN management experience (Palo Alto & Duo Security)

* Extensive wireless experience supporting Cisco, Cisco Meraki, or other wireless technologies

* Demonstrable experience troubleshooting bandwidth utilization alarms and recommending solutions

* Cisco VoIP configuration, management, troubleshooting, and integrations

* VMware configuration, ability to create new virtual machines, management ESXi clusters, and troubleshoot

* Solid understanding of enterprise grade storage solutions such as, Dell EqualLogic, VXRail, Compellent, etc.

* Must be detailed-oriented and demonstrate excellent organizational skills

* Demonstrate a customer service-oriented attitude, work well under pressure, and possess excellent oral and written communication skills

* Must have the ability to create precise and accurate documentation

* Ability to lift up to 50 pounds during installations or configurations

Desirable Skills and Experience

* Experience with VMware/vCenter and enterprise storage

* Cisco Meraki Wireless and switching

* Windows and Linux operating system experience

* Experience providing service in accordance with SLAs

* The right candidate will be available to travel to the client up to 100% of the time.