Management Trainee Full Floor

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Mission

Headquartered in Seattle, Washington, Car Toys is the largest independent multi-channel specialty car audio and mobile electronics retailer with locations in Colorado, Oregon, Texas and Washington. We offer a broad selection of the very best mobile entertainment, navigation road safety, and security systems from top manufacturers and pride ourselves on providing outstanding customer service, and maintaining a superior standard for product installation and user satisfaction.

Management Trainees are responsible for assisting the rest of the management team in achievement of store production goals; maintenance of Company culture; store personnel training and operations. Additionally, Management Trainees must meet or exceed all performance minimum standards. They are responsible for accurate completion of closing functions when working a closing shift.

Responsibilities

  • Customer Service
    • Leads by example in meeting or exceeding all customer service minimum standards.
    • When acting as the manager in charge, ensures compliance from the rest of the team.
    • Demonstrates Company Guiding Principles in all interactions with Company employees and customers.
  • Financial Performance
    • Leads by example in meeting or exceeding all performance minimum standards while complying with related policies, procedures, methods and sound business judgment.
    • Acts as mentor for new or struggling CSEs.
    • Acts as primary coach and driver in attaining monthly store clearance goals.
  • Communication
    • Actively participates in weekly management team meetings and works with other management team members to surface and resolve store issues and reinforce together the solutions.
    • Actively establishes working relationships based on trust and respect and ensures that all store personnel do the same.
  • Marketing, Merchandising and Housekeeping
    • Maintains individual area of responsibility to standards.
    • Participates in providing marketing, merchandising and housekeeping direction and reinforcement to the rest of the team.
    • Responsible for store cleanliness when acting as manager on duty.
    • Responsible for clearance case maintenance.
  • Operations
    • Demonstrates proficiency in store balancing and closing paperwork/procedures as well as competency in POS and other standard store operational transactions.
    • Ensures operational compliance from team when acting as manager on duty.
  • Self Development
    • As an Assistant Store Manager in Training, actively establishes and adheres to a personal career development plan with the Store Manager to gain skills necessary to succeed as an Assistant Store Manager.
    • Personally completes all appropriate CTU training and testing opportunities, whether mandatory or optional.
    • Encompasses principles and skills learned in daily work life.

DIMENSIONS:

When in charge of the store, this position supervises approximately 15-30 employees. No budgetary discretion is allowed without prior authorization.

This position is responsible for executing pertinent group and departmental Key Metrics.

WORKING RELATIONSHIPS:

Must establish and maintain effective working relationships with supervisors, peers, subordinates, internal and external customers. Must demonstrate effective teamwork with other store employees and with other Company employees.

Qualifications

  • Prior successful sales experience required
  • Desire and commitment to growth
  • Effective interpersonal and communication skills
  • Customer service orientation
  • Consumer electronics experience/knowledge preferred
  • A willingness to learn and accept change
  • Demonstrated success in participative teamwork.

Pay & Benefits:

Our people are our greatest asset. In addition to competitive pay, full-time employees receive the following benefits package:

  • Medical, Dental, and Vision coverage
  • Retirement Savings including 401(k) with company match
  • Paid vacation time
  • Short-term & Long-term disability insurance
  • Employee Assistance Program 100% company paid
  • $10,000 Life insurance policy 100% company paid
  • Flexible Spending Accounts

As part of our standard hiring process for new employees, employment will be contingent upon successful completion of a background check.

CarToys is an equal employment opportunity employer. To find out more about us, visit our website at http://www.cartoys.com.

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