TUG Technologies Shop Manager-Boston

Textron Boston, MA
TUG Technologies, A leading manufacturer of Aircraft Ground Support Equipment and a Premier Service Provider, is currently seeking a skilled Shop Manager to manage the day to day operations of the Airport Service Center. Ensure customer satisfaction on all repair work. Coordinate all service and parts transactions. Work to grow the business at location assigned.

Must be able to pass background check and have a valid driver's license. Please apply with a detailed resume. Competitive wages and benefit package offered. To learn more about our company please check out our website www.tugtech.com. Tug Technologies is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of, race, color, religion, sex, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law. Position Scope:

* Oversee and assist in daily invoicing of all completed work orders and parts sales

* Oversee and assist in accurately receive parts into Inventory software system

* Coordinate all parts and service orders

* Responsible for maintaining accurate inventory levels and performing cycle counts

* Responsible to manage mechanics productivity to acceptable levels

* Perform accurate and on time EOM close reports

* Continue to gain knowledge of the industry

* Responsible for overall appearance of location assigned

* Responsible for collecting aging receivables for location assigned

* Assist in submitting daily sales and productivity reports to GM

* Communicate potential new business opportunities to GM

* Perform Data entry into customer's maintenance programs as required

* Communicate potentials areas of improvement throughout the organization to GM

* Responsible for overall profit margin generated by assigned location

* Responsible for hiring and managing all staff by the guidelines set by HR

* Responsible for overseeing and managing vendor invoices

* Work with GM to coordinate and set up training programs for staff

* Responsible to ensure assigned location is in compliance with the Environmental SOP

* Ensure all vendor invoices are coded and sent to AP dept in the times allowed

Accountability Statements:

* Coordinate daily service and parts transactions

* Responsible to oversee all repair orders are invoiced correctly

* Responsible to maintain an accurate inventory

* Coordinate requests from customers on Service and parts transactions

* Assure safety concerns with in the operation are addressed timely

* Responsible to achieve set financial goals

* Maintain a clean and organized work environment

* Responsible to ensure all staff with in the assigned location is performing their assigned job duties

o High School Diploma

o Prefer a bachelor's degree

o Valid Driver's License

o Good oral and written skills

o PC literate, Strong word processing skills

o Ability to prioritize and organize

o Strong mechanical aptitude. Prior work experience in a mechanical work environment

o Minimum 3-year experience in a Service Management position

o Ability to attain Airport issued ID badge


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing duties on the job the employee is continuously required to stand, walk, twist (neck), stoop/bend, reach (forward/side), simple grasping with both hands, lift up to 25 lbs. with a static grip between 7"-70" this includes small piece parts, hoses/tubes, bins, medium piece parts, storage bins and wheels/tires. Carry with two hands weight up to 75 lbs. with a distance in the range 1"-200". Push/Pull of up to 25 lbs. with the handle height in the range 7"-70" with the demand for item being weight.

While performing duties on the job the employee is frequently required to twist (waist), climb stairs up to 16ft, kneel (repeatedly), crouch/squat (repeatedly), reach (overhead), power grasping (both hand), eye-hand coordination and drive. It is also frequent that they lift up to 50 lbs. with a static grip in the range of 7"-70" this includes small piece parts, hoses/tubes, bins, medium piece parts, storage bins and wheels/tires or have to carry with two hands up to 50 lbs. with a distance in the range of 1"-200".

While performing duties on the job the employee is occasionally required to sit, and push/pull with a handle height ranging 7"-70"

Additionally, this job requires 15,000 steps or more per day