Scrum Master, Global Agile Office

Manulife Boston, MA
Job Title :

Scrum Master, Global Agile Office

Job ID :


Category :

Project Management

Location :

Boston, MA US

Job Type :

Full Time

Posted On :


Job Description :


Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference and a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.

The Global Agile Office Scrum Master will play the key role of breaking down our backlog tasks into manageable and valuable deliverables. They will also ensure we work together awesomely with our key partners and stakeholders.

Job Description

Manulife is on an exciting journey to transform to an agile way of working. Our vision is to delight our customers by making data-driven, human-centered design prioritizations within our agile squads. We foresee a highly engaged and skilled workforce executing on this vision.

The Global Agile Office is responsible for executing and coordinating any necessary changes to the company ecosystem in support of our agile transformation effort. In executing this effort, we provide updates to global management and collaborate closely with the local agile offices throughout the globe and various internal functions & shared services. We are a small but multi-talented team. We strive to leverage agile best practices to ensure that we are continuously prioritizing what we need to do to achieve our target outcomes.

The Scrum Master on the Global Agile Team will play a key role with the following:

* Helping us breakdown our tasks, using appropriate methods to ensure we're consistently delivering the most value we can and helping us to maintain a good flow of completed work product.

* Ensuring we resist that we work together awesomely. That means both within the Global Agile Office and also ensuring that we're collaborating and communicating optimally with the following teams and stakeholders:

* Divisional Agile COE's

* Internal Functional and Shared Service departments

* Businesses that are transforming to our Agile Framework

* Executive Management

* Consultants

* Helping the team self-organize around the tools, artifacts and ceremonies that best enable collaboration and communication. That may include backlogs, Kanban boards, scrum-of-scrum meetings, daily stand-ups, sprint zero organization, etc.

* Being transparent when they see that the process is not working as intended and help identify root cause and potential solutions.

* Helping prioritize the backlog, based on their reading of the environment and their relationships with the Divisional Agile COE's and our business partners.

* Taking on a coaching role within the Global Agile Office. They will champion agile behaviors & culture and call out when this isn't happening. They will be an example for the rest of us.

Desired qualifications include:

* 3+ years of experience as a scrum master or agile coach

* Industry-accepted agile certifications in agile coaching, scrum master, product management, etc.

* Experience in using roadmapping & backlogging software

About John Hancock Financial and Manulife

John Hancock is a division of Manulife Financial Corporation, a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States, and Manulife elsewhere. We provide financial advice, insurance and wealth and asset management solutions for individuals, groups and institutions. Assets under management and administration by Manulife and its subsidiaries were over $1.1 trillion (US$850 billion) as of March 31, 2018. Manulife Financial Corporation trades as MFC on the TSX, NYSE, and PSE, and under 945 on the SEHK. Manulife can be found at

One of the largest life insurers in the United States, John Hancock supports approximately 10.7 million Americans with a broad range of financial products, including life insurance, annuities, investments, 401(k) plans, and college savings plans. We also offer advice through Signator, a network of independent financial advisors. Additional information about John Hancock may be found at

Agency submissions and contacts are by invitation only and must be initiated by John Hancock's Recruiting Department only. Unsolicited agency submissions will not be honored.





Project Management

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