Route Sales Representative

Farmer Brothers Company Boston, MA
Overview

Farmer Brothers has an excellent opportunity for a Route Sales Representative to support the coffee and tea route based business in the market. In this position, you will be responsible for providing first-class customer care service to all customers. You will sell the organization's products and/or services by interacting with established customers and developing new prospects within an assigned territory/geographic area.

Responsibilities

* Delivery of product to customers •Up selling product lines to customer base •Considers customer's needs and helps resolve customer dissatisfaction and/or problems •Perform minor repair/maintenance of service equipment •Pick/pull customer product orders •Provide support to the branch and local customers •Collect Accounts Receivable from customer base •Manage invoices, inventory and collections on a daily basis •Increases sales volume in all categories and product lines including the addition of one new customer per month/12 new customers per year (new business incentive qualified accounts) •Provide customer feedback/requests to management or departments •Create a system to fulfill all promises made to customers

Qualifications

* Bachelors Degree in Business preferred - High School diploma or GED required

* 1+ years of route delivery experience in a related customer service business-to-business field

* Proficient in assessing customer needs

* Mechanical aptitude

* Ability to lift 75 lbs frequently and 100 lbs occasionally.

* Knowledge of foodservice industry

* A clean and safe driving record

The successful candidate will be required to complete a background check (including, but not limited to, employment verification, criminal history check and education verification), a pre-employment drug screen and DOT physical.